Arush Agarwal

Product@ Factspan | XLRI | AI Product Innovation

Bengaluru, Karnataka, India

About

Results-driven Product Manager with expertise in Generative AI, LLM applications, and AI strategy. Skilled in developing 0-to-1 AI products, leading cross-functional teams, and driving AI adoption across business functions. Experienced in building AI co-pilots, integrating AI into BI, sales, marketing, and HR solutions, and scaling AI-driven insights for business impact. Passionate about AI innovation, user-centric AI products, and leveraging AI to drive growth and efficiency.

Experience

  • Product Manager - AI at Factspan Analytics
    Jun 2023 - Present · 2 yrs 11 mos

    Passionate about building scalable AI products, driving innovation, and leveraging AI/ML to transform industries. Spearheaded the development of 0-to-1 Generative AI products, driving innovation and expanding AI capabilities. Led the establishment of a state-of-the-art Generative AI Studio, enabling AI experimentation and deployment. Designed and executed AI product roadmaps, aligning AI solutions with business goals and market needs. Led and mentored a high-performing AI team, fostering skill development in LLM fine-tuning, AI engineering, and productization.

  • Executive Member : Corporate Workshop Committee at XLRI PGDM (GM)
    Jun 2022 - Jun 2023 · 1 yr 1 mo

  • Ciena (Gurugram, Haryana, India)
    • Software Engineer II
      Jun 2020 - May 2022 · 2 yrs

    • Software Engineer 1B
      Aug 2018 - May 2020 · 1 yr 10 mos

      • Managed the design and development of an entire Module for the management and control of 6500 Packet Optical Devices of Ciena’s product suite, clients include AT&T, Verizon, Facebook, etc. • Worked with Product Owners in areas of Optical Transport Technologies to understand Customer requirements, conceptualize new features, break requirements into end to end use cases and develop project roadmap. • Collaborated with PM in prioritizing Product backlogs, planning resource allocation, and resolving product issues found in System Integration Testing and Customer deployments. • Designed new performance metric indicator for Network Management Control to generate actionable insights for operational improvement of optical networks.

  • Software Engineer at Nucleus Software
    Jun 2015 - Jul 2017 · 2 yrs 2 mos

    • Supported product rollouts across multiple code releases of FinnOne, a loan management banking software used by leading finance institutions such as ICICI, HDFC, BNP Paribas and GM Financials for Loan processing and Repayments Management. • Conceptualized and Developed UI flows for Customer Self Service application for GM Financials, to help manage and service auto loans, that reduced the operational costs for GM International Operations by 12%. • Collaborated with clients for new business requirements and delivered 50+ new features using agile processes with 2-week sprints • Liaised with 4 cross-functional teams to create procedures to find delinquency in loan repayment schedules and to red flag delinquent loans