Cupertino, California, United States
Experienced Software Engineer with a demonstrated history of working in the logistics, telecommunication and healthcare industries. Experience in successfully building multiple backend and full stack projects in cross functional, collaborative environments.
• Led initiatives within Meta's Support organization to enhance the advertiser experience and unblock advertising spend. • Spearheaded the expansion of Meta's AI Business Assistant into Instagram, addressing critical advertiser pain points. Established evaluation processes for AI response quality, ensuring high standards through LLM judges and human labeling. • Drove engineering efficiency efforts, saving over 5000 engineering hours by improving time spent on redundant tasks.
Led the Cruise Cruise Ride Hail and Cruise Delivery teams scale the services to handle tens of thousands of concurrent active trips and to launch in newer markets in and outside the USA. Led a team of 4 engineers in designing and developing a new mapping service backend to improve end user experience of Point of Interest search results. Collaborated with product managers and designers to define and deliver features for Cruise Delivery and Cruise Ride Hail products. Mentored engineers and conducted code and design reviews to ensure code quality, system stability and maintainability. Helped the team adopt agile processes, to help the team self organize and increase the velocity of the team's outcomes
Engineer in Growth Engineering team working cross functionally to build tools and services to improve the usage of Doordash. Taking the projects from 0 to 1 and from 1 to 10. ● Built the Doordash Developer Portal to help onboard developers to build on top of Doordash logistic platform. https://developer.doordash.com/ ● Built the Doordash API Gateway to provide an unified and secure entrypoint for Doordash logistics APIs. ● Built self-serve onboarding portal for Merchants of Doordash. Improved conversion funnel rate using A/B experimentation.
Built Audio and Video Calling clients used by Microsoft Teams, Skype for various platforms including Web, Desktop, IoT and Mobile clients. Improve reliability and scalability of calling experiences for Microsoft Teams and Skype.