Chennai, Tamil Nadu, India
Lead SDET | QA Architect | 11+ Years | B2B SaaS | AI-Powered Testing Lead SDET with 11+ years driving test automation strategy and release reliability for enterprise B2B SaaS platforms — including ITSM products at Freshworks (Freshdesk & Freshservice) serving 20,000+ global users. Led QA teams of 12–14 engineers | 35% fewer defect escapes | 40% drop in post-release defects | 95%+ on-time sprint delivery across 20+ release cycles. Core Expertise: Architect of Selenium, Playwright & Cucumber BDD frameworks (POM/hybrid). Expert in REST API, microservices, contract & integration testing. Shift-left champion — catching defects 25% earlier by engaging from LLDs and design reviews. AI-Powered QA: Leveraging Claude AI, GitHub Copilot & Cursor IDE for test generation, PR analysis & self-healing automation — cutting manual effort by 30% and boosting framework robustness by 30%. Leadership: Built & led 12–14 engineer QA teams across 20+ modules. Mentored 6+ senior engineers, cutting onboarding from 8 to 5 weeks. Increased team productivity 30% via coaching & code reviews. Scrum Master across 10+ release cycles. Awards: Q2 Silver Team Award (CTO, Freshworks) | Engineering & Product Leadership Recognition. Technical Proficiencies: 1. Automation & Frameworks: Selenium WebDriver, Playwright, TestNG, Cucumber (BDD), Page Object Model (POM), REST Assured, Self-Healing Automation, Contract Testing, E2E Testing 2. Languages: Java, JavaScript, TypeScript, SQL 3. Performance & Security: JMeter, OWASP, Burp Suite 4. Tools & Platforms: JIRA, Postman, BrowserStack, Sauce Labs, Allure Reports 5. CI/CD & DevOps: Jenkins, Git, Docker, CI/CD Pipelines 6. AI & Modern Tools: Claude AI, GitHub Copilot, Cursor IDE, AI-Powered Code Review, AI-Powered PR Analysis, Generative AI (Gen AI), AI-Powered Test Automation 7. Methodologies: Agile, Scrum, STLC, SDLC, Shift-Left Testing, Defect Management, Test Strategy, SaaS Enterprise Products 8. Quality Process & Governance: Test Planning, Root Cause Analysis, Quality Metrics & Reporting, Release Sign-Off, Test Readiness Review, Entry/Exit Criteria, Test Summary Reports, Defect Reporting, Test Estimation 9. QA Leadership & People Management: Team Leadership, Mentoring & Coaching, Technical Hiring, Performance Reviews, Resource Planning, Sprint Planning, Stakeholder Management, Cross-Functional Collaboration 10. Project & Collaboration: Agile Ceremonies, Confluence, Stakeholder Management Open to senior QA leadership and SDET architect opportunities. Feel free to connect — [email protected]