Houston, Texas, United States
I am a multi-disciplinary designer with a strong background in design and research. I closely collaborate with Product Management and Development teams to create impactful experiences that deliver on user needs and business outcomes. Skills • Interaction & Visual Design • Prototyping • Design System • Front-end • UX Flows • Product Strategy • UX Research And making pizzas 🍕
· Led the design for Cloudflare Unified Checkout by crafting a complex end-to-end prototype in code showcasing how the checkout would scale for Cloudflare's different products and add-on's featuring different pricing models (usage, flat fee, mixed). · Updated Cloudflare's Login and Sign up pages(interactions, SSO interaction, last used badges) working and pushing the code to production. · Created a prototype to visualize design and interactions of an overhauled Billing page using our new Kumo design system. · Led the design for the following Cloudflare’s Workers Observability features: Workers Logs, Dashboard, Query Builder creating a new vertical and improving the robustness of the Developer Platform. · Led the design for the following Cloudflare’s AutoRAG product, to enable developers to seamlessly integrate RAG into their AI applications · Led the design for Cloudflare's Radar AI Assistant and Data Explorer, creating an interface that allows users to visualize complex queries against Cloudflare's global network data. · Redesigned the Cloudflare Worker's Dashboard and developed metrics components that were subsequently adopted by other teams across the company. · Contributed components to the Developer Platform Figma library, ensuring design consistency across the platform. · Contributed to front-end code to resolve UI issues including spacing, typography, colors, spacing and other visual elements.
· Designed the Cloudflare Workers playground (workers.new) that enables new users to create and test projects before deployment, demonstrating the capabilities of the platform. · Overhauled the disparate onboarding flows for Workers and Pages products by combining them into one single seamless flow by reducing steps, automating processes. introducing templates to showcase Cloudflare's Developer Platform capabilities. · Designed Cloudflare's Workers integrations experience to enable developers to integrate their Worker with other services and external products · Led the design for Workers Gradual Deployment feature, creating an interface for percentage-based rollout strategies to improve deployment safety for Workers. · Conducted research to benchmark the Cloudflare Developer platform to identify opportunities to improve usability and understand our user base in collaboration with Design Lead. · Led the design for the Cloudflare Radar Year in Review for 2023 creating the design language and setting up Figma components to enable faster turn-around.
Led the design for several strategic products (Control, Subscriptions, Insights) in collaboration with product managers, UX researchers, UI Designers, and developers. • Awarded PROS’ Outperformer Award (2020) for excellent job performance (only for top 5% employees). • Led the purchase of the customer adoption platform - Pendo, to improve product discovery, engagement, and retention for our product platform. I worked with Product Leadership, Procurement, Security, and other teams to make this purchase decision. • Improved existing design critique process from a previous top-down-led to a bottom-up contributor-led based on team feedback and industry best practices. • Conducted contextual inquiry and on-site usability feedback sessions with 15 end users from four companies; presented findings and incorporated them into the product backlog. • Mentored multiple intern candidates and helped their growth through project assignments and coaching. • Boosted survey responses by replacing our existing high fatigue SUS-based benchmarking questionnaire (10) with a low effort UMUX-lite based questionnaire (4). • Increased the response rate of the benchmarking survey by 60% by launching it through an in-app banner. • Co-presented the audience favorite “UX Survival Skills” workshop as part of the AscendUX conference (96% audience satisfaction) and AIGA Houston’s Inside Job Conference (2019). • Created a bug bounty program in collaboration with the Dev Manager to reduce UX debt and improve product quality; Resolved 36 UX/UI issues as part of this initiative. • Successfully persuaded upper management to purchase and integrate a third-party pivot table component which saved crucial development costs and improved the product experience.
Led design for multiple features in collaboration with product managers, developers, researchers and UI Designers. Provided research support by moderating sessions, taking notes, creating affinity maps, crafting surveys, and conducting usability tests. Presented findings to stakeholders and executives. • Built a custom widget library in AXURE that dramatically reduced the time to put together high-fidelity prototypes, increasing team productivity. • Innovated a new pricing product in collaboration with design lead over three design iterations and feedback from 35 user interviews.
Provided design and research support on multiple key project initiatives under the guidance of the Design Lead. Moderated test sessions and presented usability findings to the product team. • Created personas, scenarios, tasks, task analysis, lo-fi and hi-fi mobile concepts as part of a visioning exercise which was presented at the company’s annual all-hands.
Maintained the UX Lab and supported UX research activities such as recruiting participants, setting up testing hardware, analyzing data, creating UI assets, etc. • Prototyped a conceptual mobile application ‘Uconnect Access’ for Chrysler Automotive, to showcase Sprint’s Velocity solution.