Moscow Metropolitan Area
Working with requests, organizing and participating in meetings with the customer together with architects, consulting. Developing, preparing and delivering training for 1/2 of the product support lines. Finding ways to improve Solar Web Proxy / NGFW products, submitted over 10 Enchancement. Practical application of Wisper to create transcription of video lectures on company products as part of the documentation process.
Working with requests from the general customer, carrying out work in the server room. Consulting on problems and within the framework of projects of the general customer's company. Work in the office during COVID period. Support, refinement, optimization of service scripts on PowerShell. Administration of Microsoft AD (more than 2000 people).
Promoted to Lead Infrastructure Engineer as part of a company-wide reorganization (Rosneft-Inform to Sibintek). Design, coordination, implementation of CheckPoint firewalls of the company's customers. Preparation of firewall documentation. Consulting and support, work on requests. Installation of equipment in server rooms and in the fields.
Installation and configuration of satellite equipment at oil fields. User support.
ПSupport and maintenance of clients' server infrastructure, as well as organization and implementation of disaster recovery procedures. During my work, more than 70% of the server infrastructure maintained by the company was migrated to licensed software, and three customers have fully deployed antivirus protection based on Kaspersky antivirus solutions.