Artur Wodzislawski

About

Senior IT executive specialized in: - managed services delivery and operations - IT infrastructure services, end-user services, application support - cybersecurity service operations - account management - leadership of cross-functional projects and activities - new technology introduction - business process optimization - data protection implementation (GDPR) - team leader

Experience

• Network and Security Operations Manager at Swatch Group Services
  Aug 2024 - Present · 1 yr 11 mos

• Client Partner at Atos
  Dec 2018 - Dec 2023 · 5 yrs 1 mo

  Account management/client partner, IT services - IT services delivery and sales to swiss clients - contract ownership and commercial negotiations - P&L responsibility - global IT services operations - account team management

• ICT Infrastructure and Helpdesk Manager at Medair
  Jan 2016 - Dec 2018 · 3 yrs

  •IT service delivery and IT infrastructure operations •Global delivery: +20 locations worldwide, +1500 End users •Application support •IT project management •Team management: Service Desk and Infrastructure •Data Protection Officer and GDPR implementation project lead

• Backoffice Core Network Team Leader at Huawei Technologies
  May 2015 - Nov 2015 · 7 mos

  * management contract via Connect44 Core Network Operations Management of Sunrise network Customer Relationship Management Team performance improved and resolved customer escalation problems Core Network Operations Team management

• Head of Service Line Management at Kudelski Security
  Nov 2013 - Jun 2014 · 8 mos

  IT security services strategy development definition Product Management framework implementation within organization Marketing and product development team management