Andrew Arthur

Senior OT, SCADA, ITS & Infrastructure Systems Specialist | Systems Integration | Testing & Commissioning | Critical Transport Infrastructure

Brisbane, Queensland, Australia

About

Known for understanding the technical detail, the field reality and the operational outcome — all at the same time. Senior OT, SCADA, ITS and infrastructure systems specialist with 15+ years’ experience across critical infrastructure, transport, rail, tunnels and motorway environments. My background combines hands-on electrical, commissioning and maintenance experience with SCADA, OT infrastructure, virtualised environments, systems integration, testing and operational readiness. I work well across vendors, field teams, operators, designers and clients to resolve complex technical and interface issues, identify delivery and operational risks, and help turn complex systems into practical operational outcomes. Recent work includes rail operational systems integration on Cross River Rail, including lab-based validation, CCTV/VMS, PA, access control, networking, virtualised OT environments, test planning, ITR development and operational readiness. Previous experience includes live tunnel and motorway OT environments, Ignition SCADA, InfoPlus.21, virtualised SCADA and OT environments, operational monitoring, infrastructure support, commissioning and operational continuity. Core areas: • OT systems integration • SCADA and operational monitoring • ITS, rail, tunnel and motorway systems • Testing, commissioning and operational readiness • OT infrastructure and virtualised environments • Multi-vendor integration • Critical transport infrastructure delivery

Experience

  • Systems Integration Lead – Rail OT & Operational Systems at UGL
    Jun 2022 - Present · 4 yrs 1 mo

    • Senior OT and systems integration role on Cross River Rail, spanning telecommunications and rail operational systems across design, systems integration and testing & commissioning phases, with regular interface across client, operator, delivery, field and vendor teams. • Led integration, commissioning, troubleshooting and operational testing activities within the Cross River Rail Super SI Lab across CCTV, PA, access control, networking, virtualised environments and rail operational systems. • Played a major role in Super SI Lab delivery activities, supporting planning input, procurement support, design resolution, rack integration, hardware installation, wiring, configuration, subsystem integration, formal testing and operational validation before field deployment. • Developed test plans, Inspection Test Records and field-executable test methods across CCTV/VMS, PA, access control and networked rail operational systems to improve test evidence quality and reduce rework. • Acted as project SME for CCTV and PA integration, including configuration, alarm triggers, VMS federation, operator workflows, field-of-view issues and functional specification gaps. • Supported PA design review and operational delivery, identifying cabling, microphone compatibility, trigger functionality, functional specification and operator usability issues before they impacted delivery. • Worked through interface, scope ownership and technical delivery issues between client, operator, vendors and field teams to keep testing and commissioning activities moving. • Mentored and supported junior engineers across integration planning, technical troubleshooting, testing documentation, system validation and operational readiness activities. • Bridged design, field delivery, suppliers, commissioning teams, operational users and client stakeholders to reduce integration risk and improve operational readiness outcomes.

  • ITS Operations Engineer — Senior / Lead — Operational Technology & Infrastructure at Transurban
    May 2016 - Jun 2022 · 6 yrs 2 mos

    • Progressively senior ITS and operational technology infrastructure role supporting live tunnel and motorway assets across Queensland. • Maintained and supported operational technology infrastructure, hosted operational platforms, tunnel systems, SCADA environments, infrastructure monitoring, and operational systems reliability. • Designed and delivered an in-house real-time Toll Monitoring SCADA solution using Ignition, SQL, analytics, dynamic alarm thresholding, PagerDuty integration, dashboards, and operational performance visualisation. • Developed AspenTech InfoPlus.21 historian aggregation and SQL transformation logic to improve operational reporting, infrastructure health visibility, availability calculations, and troubleshooting capability. • Designed and built a virtualised SCADA development and testing environment using VMware, SCADA instances, networking infrastructure, and replicated PLC connectivity to reduce operational risk during upgrade activities. • Supported cyber-aware operational environments where system availability, secure access, infrastructure resilience, monitoring, safe change control, and operational continuity were critical. • Progressed into senior and lead responsibilities covering infrastructure ownership, disaster recovery capability, operational monitoring, upgrade supervision, subcontractor coordination, and technical support leadership.

  • ITS / Software Support Technician — Operational Technology & Infrastructure at UGL
    2014 - 2016 · 2 yrs

    • Operational technology and ITS support role across Airport Link Tunnel, Clem7 Tunnel, and Inner City Bypass environments. • Supported SCADA, OMCS, servers, switches, PCs, network storage, networking, virtualization, and operational infrastructure. • Assisted with SCADA implementation, deployment, testing, troubleshooting, and operational systems maintenance. • Worked in live infrastructure environments where operational continuity, access control, system reliability, controlled change, and technical risk awareness were important. • Represented a key transition from electrical and field-based ITS work into software, infrastructure, SCADA, networking, virtualization, and OT support environments.

  • ITS Technician / Electrician / Apprentice Electrician — Electrical, ITS & PLC Commissioning Roles at Various Companies
    2005 - 2014 · 9 yrs

    • Built a strong practical foundation across electrical, controls, tunnel infrastructure, OT, PLC-connected systems, commissioning, maintenance, and operational troubleshooting. • Completed electrical apprenticeship from 2005–2009 across industrial, commercial, manufacturing, maintenance, controls, and infrastructure environments. • Worked across major Brisbane tunnel infrastructure projects from 2009–2012, including Clem7 Tunnel and Airport Link Tunnel, supporting electrical installation, ITS commissioning, PLC commissioning, controls troubleshooting, SCADA exposure, tunnel systems commissioning, and operational testing. • Continued into live tunnel operations and ITS maintenance from 2010–2014 across Clem7 Tunnel, Airport Link Tunnel, Inner City Bypass, and Legacy Way Tunnel environments. • Performed planned, corrective, and reactive maintenance across tunnel operational systems including traffic signage, CCTV, lighting, ventilation, smoke extraction, water management, fire systems, operational communications, control circuits, PLC infrastructure, and field systems. • Developed the hands-on field delivery, commissioning, fault-finding, infrastructure testing, and operational continuity experience that later supported progression into OT, SCADA, virtualization, infrastructure operations, and systems integration.