South Portland, Maine, United States
I am an experienced American Society of Quality (ASQ) Certified Quality Engineer (CQE), Auditor (CQA) and Inspector (CQI). I am also a Certified Six Sigma Green Belt. I have over 20 years working in ISO9001/AS9100 certified environments and am familiar their requirements and audit processes. This skill set and body of knowledge has enabled me to build a track record of successfully completing projects and assignments on schedule whether it is upgrading existing procedures for a quality management system, creating new processes, instructing personnel about changes in operations or by providing oversight, training, and guidance to maintain process control. In addition, I have an active Secret Security Clearance. My approach to project management is to gain knowledge of the facts, communicate with others, listen to concerns, evaluate the impact of all factors and examine the logical possibilities and consequences. I absorb and carefully use any number of facts to articulate detailed information in a clear manner to both military and commercial vendors and customers. My engineering background complemented with my experience marketing, planning, coordinating and brokering transactions, along with my communication skills, gives me the capability to understand technical ideas, solve problems and explain solutions and ideas to people regardless of whether they are in a technical or non-technical role. My ability working within an organizational structure, interacting comfortably with all departments, honoring commitments, and producing the needed resources or solutions at the right time, has resulted in increased productivity, improved products and enhanced customer satisfaction. My background allows me to work successfully on technical issues, contractual requirements, organizational policies and customer concerns. If you would like to discuss my qualifications further please feel free to contact me.
As a Program Quality Engineer I am the quality lead for our Aftermarket Spares Program and also our Repair and Return Program. I am also the voice of the customer and point of contact between General Dynamics and the customer. I review contracts and flow down quality requirements to Operations Quality and Supplier Quality to ensure that product meets all contractual requirements. My primary concern is that the war fighter receives a product that is safe, meets all criteria that functions at all times. I want the war fighter to feel confident with a our product.
Managed and brokered real estate transactions by driving and facilitating efforts of all stakeholders to ensure cross functional responsibilities fulfilled all legally binding contract requirements. Marketed products and services to promote real estate business by identifying potential markets, potential home buyers and sellers. Generated client relationships to successfully broker real estate transactions. Closed deals with buyers, sellers totaling over $1 million annually for three consecutive years.
Developed surface mount processes for new products based upon electronic data, drawings and Bills of Material. Interfaced with assembly personnel and manufacturing supervisors to identify and resolve all design and assembly issues for prototype runs. Determined corrective actions for failed hardware. Contacted customers to resolve manufacturing concerns. Trained operators on new product processes.
Provided engineering support for test equipment system assembly, including resolving ease of manufacturing issues. Created Engineering Change Orders to improve system quality and cycle time. Developed assembly processes for start-up of Lean Manufacturing assembly area.
Responsible for assembly of microelectronic products and test equipment. Developed and improved assembly processes and supporting documentation, trained operators, maintained capital equipment, improved ease of manufacturing and resolved customer issues. Transitioned new missile system programs from start up phase to production environment. Provided engineering support in production area for in a clean room environment for the Precision Device Area.