Toronto, Ontario, Canada
Business transformation professional solving complex problems through utilizing technology, process improvement, and strategic thinking.
Reporting to the COO, I led strategic insights, program management, KPI reporting, board reporting, supported go-to-market strategy and product operations. Led the development of data informed insights across sales, marketing, customer success, and product to drive operational efficiencies. · Partnered with Sales, Marketing, Customer Success and Partner Channel leadership to define consistent KPIs and automate dashboards to establish data-driven decision making and track progress to targets. · Delivered strategic projects across the organization including establishing the revenue operations department and change management processes including automating acv reporting and tracking product analytics. · Delivered GTM performance through actionable report insights & analytics while building strong relationships across executive team to influence data-driven decision making. · Led a 3-person team with a mandate to provide reporting and data insights for sales, customer success and marketing Skills: Stakeholder Management · Presentations · Product Performance · KPI Reporting · Business Insights · Problem Solving · Business Requirements · Communication · Program Management · Strategy · Financial Planning · Data · Governance · Change Management · Analytical Skills · SQL · Power BI · Tableau · Business Intelligence · Data Visualization