Arnoud van 't Riet

Digital Product Leader @ IKEA

The Hague, South Holland, Netherlands

About

I love to create high impact, customer facing, digital products. Products that surpass customer expectations and maximize business value. After 9 years working in finance, I am looking for a fresh challenge in a new sector. What I bring: - 10+ years experience as a product owner for multiple devops teams - expertise in product strategy, design, devops, digital marketing and ux - a creative, result-driven, customer focussed mindset - an easy going, pragmatic attitude with a sound dose of humor Don't hesitate to drop me a line if you might see a fit!

Experience

  • Digital Product Leader at Inter IKEA Group
    Jan 2025 - Present · 1 yr 6 mos

  • Aegon (Full-time · 9 yrs 4 mos)
    • Lead product owner digital - Mortgages (Hypotheken)
      Sep 2020 - Jan 2025 · 4 yrs 5 mos

      Dual role; as a lead product owner for a number of release train overarching epics I am responsible for aligning all stakeholders and the IT teams to reach the epic goals. Next to that I'm the product owner of the customer facing mortgage platforms (My Aegon & Intermediairy Platform). Defining vision & roadmap for these platforms in close cooperation with our end customers and internal stakeholders. Focusing on customer satisfaction (NPS) and process automation while empowering my teams to deliver high quality software.

    • Product owner digital - Mortgages (Hypotheken)
      Mar 2017 - Sep 2020 · 3 yrs 7 mos

      Product owner for the customer facing online mortgage platforms (My Aegon & Intermediairy Platform). Defining vision & roadmap for these platforms in close cooperation with our end customers and internal stakeholders. Focusing on customer satisfaction (NPS) and process automation while empowering my teams to deliver quality software.

    • Senior Business Developer
      Oct 2015 - Mar 2017 · 1 yr 6 mos

      As a Senior Business Developer I was responsible for drafting business cases, designing customer journeys and guiding the implementation of various digital projects within Aegon. Highlights where the implementation of Pension123, an improved online damage claim journey, tooling for online mortgage advice and various self services within My Aegon.

  • Consumentenbond (8 yrs 3 mos)
    • Digital Innovation Manager & Product Owner
      Jan 2014 - Oct 2015 · 1 yr 10 mos

      Responsible for the creation and implementation of the digital strategy and the overall development of the Consumentebond.nl website. Planning and prioritizing all online changes as product owner in the SCRUM development. While guiding the usuals devops work the main focus was on the concepting & implementation of a new website concept to facilitate and grow the new business models of the organization.

    • Business Developer
      Sep 2010 - Dec 2013 · 3 yrs 4 mos

      As a business developer I was responsible for new products and services for the Consumentenbond. From early concepting, viability studies and customer validation to guiding the design and implementation. In this role I contributed to the introduction of new (digital) revenue streams such as price comparison, energy auctions, insurance comparison and Best Buy award licensing. But also guided the creation of new consumer activist portals such as Klachtenkompas.nl and the Consumentenbond community.

    • Online marketeer
      Aug 2007 - Aug 2010 · 3 yrs 1 mo

      Responsible for the optimisation of all online marketing channels and website conversion. Special focus on search engine marketing and landing page testing. Next to this I worked on various projects to enhance the user experience of the Consumentenbond website.

  • Web analytics & online marketing consultant at ClickValue
    Feb 2006 - Aug 2007 · 1 yr 7 mos

    Worked on various online marketing projects for clients like KLM, RAI and Funda. Special focus on measuring website performance and improving the effectiveness of websites and online marketing campaigns.

  • Junior Marketeer at HeD DenkTank
    May 2004 - Jul 2005 · 1 yr 3 mos