Arnaud Coutant

Microsoft Cloud Infrastructure Manager at Avanade

Geneva, Geneva, Switzerland

About

As IT Engineer I have got an experience of a wide range of systems and software products: Dynamics 365, Azure, Windows, SQL Server, virtualization, backup, storage ... The combination of my technical and functional abilities (Projects coordination, ITIL Knowledge) enables me to maintain client satisfaction ensuring service, creating value. I always see challenge as an opportunity to learn. Certifications: - Azure AI Fundamentals - Azure Solutions Architect (Expert) - MCSE: Cloud Platform and Infrastructure — Certified 2018 - ITIL V3 foundation

Experience

  • Avanade (Full-time · 6 yrs 5 mos)
    • Microsoft Cloud Infrastructure Manager
      Dec 2022 - Present · 3 yrs 7 mos

    • Microsoft Cloud Infrastructure Sr. Consultant
      Feb 2020 - Present · 6 yrs 5 mos

  • Microsoft Cloud Infrastructure Sr. Consultant at SAGlobal
    Oct 2018 - Feb 2020 · 1 yr 5 mos

  • Avanade (Geneva Area, Switzerland)
    • Microsoft Infrastructure Senior Consultant
      Dec 2017 - Oct 2018 · 11 mos

      - Cloud solution architect (MCSE certified) - Designing infrastructure solutions for Dynamics 365 on premise and cloud version - Designing infrastructure solutions for Dynamics CRM - Respond effectively to technical sections in RFIs/RFPs - Implementing continuous integration for Dynamics AX 2012 and Dynamics 365 - Designing and implementing a global identity platform with Active Directory Federation Services and Azure Active Directory - Maintaining and supporting Microsoft AX 2012 infrastructure

    • Microsoft Infrastructure Consultant
      May 2015 - Dec 2017 · 2 yrs 8 mos

  • IT Consultant, Microsoft Technology Specialist at Altran France
    Sep 2013 - May 2015 · 1 yr 9 mos

    IT Consultant at Orange France (BI team) : - Migration of BI SQL and Sharepoint Platform (SSAS, SSIS, SSRS SharePoint Integrated, Data Quality Services, Master Data Services) - Conception of new technical platform - Installation and configuration of new platform based on SQL Server 2012 and Sharepoint 2013 - Ensure 3rd technical support - PowerShell Scripting

  • Euriware (Areva group) (Greater Chambery Area)
    • IT System Engineer
      Sep 2009 - Sep 2013 · 4 yrs 1 mo

      Outsourcing application integration leader : - Transition management : Integration of new applications in our outsourcing solution (600+ servers) - Ensure proper monitoring coverage and knowledge transfer between customers and internal teams - Infrastructure 2nd/3rd level support : especially Windows, SQL Server, IAM (Identity Access Management,) Active Directory, business applications … System engineer at DSI CHANEL : - DIGITAL platform administration (Intranets, Digital Asset Management, Content Delivery Network) : Apache, Tomcat, IIS ARR, CMS Adobe Communiqué - Change management - Definition of operating process (SLA, performance indicators, reporting) Windows system and SQL Server engineer for one of our customers (DCNS) : - Incident Manager (ITIL) - Technical leader for Windows, SQL Server, Citrix - Technical documentation writing - Windows operators training - Administration of Windows, SQL Server, Citrix, VmWare (2nd/3rd level support) - Installation, administration of SQL Server and SSIS, SSAS, SSRS services - Technical specifications before moving SI to new datacenter - New customer integration : Windows, SQL Server and Citrix audit - Scripting for printers migration (1000 Printers)

    • IT System Engineer (Apprenticeship)
      Sep 2006 - Sep 2009 · 3 yrs 1 mo

      Technical Account Manager : - Coordinator of activity: Administration of ERP Microsoft Dynamics AX platform - Control of operations, delivery management - Managed the operational teams for one of our customers - Definition of process (ITIL recommendations) Windows System Engineer at Euriware : - Windows, SQL Server 2nd/3rd level support (Outsourcing contracts) - Continual improvement of technical infrastructures - Technical documentation writing Project management : - Active directory integration in Windows architecture - HP Insight Manager integration (Hardware monitoring) - Specification and integration of WSUS for Microsoft Updates - Management of an intern of Savoie University