Alexandra Maldonado Velásquez

Operations & Project Manager | Client Experience | Process Optimization

Panama

About

Business Administration and Project Management professional with 8+ years leading operational coordination, customer service, and key account management. Delivers strategic virtual executive support, acting as a trusted partner to leadership by managing priorities, communications, and daily operations. Thrives in dynamic, autonomous roles requiring cross functional collaboration and direct client engagement.

Experience

  • Account Manager at Panama Pacifico
    Apr 2024 - Nov 2024 · 8 mos

  • Administrative / Sales Coordinator at Insesa Panamá
    Aug 2020 - Nov 2023 · 3 yrs 4 mos

    • Renovations of the plans and objectives of the organization to meet market changes and increase profitability. • Adjusted company budgets and operating plans to maintain revenue growth by tracking market trends and forecasts. • Implementation of sales action plans and inventory rotation • Coordination, Management and Control of the accounting of the company under the Peachtree system. • Billing, collections and customer service of the company. • Preparation of payments to suppliers, employee payroll, sales commissions, reimbursement of expenses, petty cash or any other payment that is required, through checks and / or transfers. • Use of the SIPE CSS system.

  • Accounting Assistant at Keller Williams Realty, Inc.
    2018 - 2019 · 1 yr

    Review and update weekly list of accounts receivable agents. • Review weekly with the registration administrator, active agents, transactions carried out and commissions per agent. • Receive income, void checks and money orders. • Preparation of payments to suppliers, payroll, agent commissions, reimbursement of expenses, petty cash or any other payment that is required, through checks and / or transfers.