Greater Sydney Area
Arjun is a senior Payments and Banking leader specializing in strategy development, large scale transformations, and building impactful products. He is currently a leader in the Banking and Payments practice at Deloitte, Australia and have spent ~10 years in the US working with leading banks, payment companies, fintechs and industry bodies. Strengths and credentials in strategy development and execution, stand-up and delivery of large-scale transformation programs, complex cross-industry/function stakeholder engagement, and building high-performance diverse teams. He has managed P&Ls and delivered innovative products. Industry experience: Retail Banking, Core Banking, Credit Cards, Payments, SMB Lending, Finance, Wealth and Asset Management, Loyalty / Rewards, Web 3.0, Digital Assets, GenAI -- He has led (/currently leading) multiple national-level strategic importance program designs (e.g., future of national payment rails, critical infrastructure resilience, and modernisation, etc.), $300m payments and card modernisation programs (>$9B portfolios), core banking implementations, portfolio migrations and lending transformation programs. He often works with regulators, industry bodies, large/mid tier banks, fintechs, payment providers and large corporates. He has deep product (strategy/delivery/launch/growth), and business, tech and operations transformation experience in the payments and banking space. He has a unique experience that includes taking products to market as a founder and head of product, along with over 17 years Tier-1 management consulting experience in the financial services space across the globe (10 years in NYC USA, 1+ in Europe, 5+ in Asia, 2+ in Australia). He specializes in driving product lifecycles (concept to launch to scale), end-to-end business and technology transformation initiatives, business analysis, process optimizations / re-engineering, vendor selection, and strategy and program management. He is passionate about driving innovation, product strategy, new business models and generating (and adopting) thought leadership. He is passionate for disruptive ideas and finds satisfaction in bringing them to life - execution leveraging emerging trends/tech/innovation to deliver top-line and bottom-line growth. He also has experience as a product owner (with P&L)/founder. Outside of work: Passionate about early childhood related initiatives and open to for-profit / non-profit opportunitiues.
Shaping the future of Payments in Australia - modern, world-class and efficient that is safe, trusted, accessible, and enables innovation and productivity across the economy. I am driving pivotal (& highly complex) national level programs from bolstering national sector resilience (Industry Resilience Initiative - IRI), to designing industry's move to modern and innovative payments solutions.
Led the Banking and Payments agendas and teams across Australia and New Zealand from 2021-2024 (Sydney). Part of the Deloitte Consulting team in NYC, USA for 6 years prior to that. Strategy, Transformation, Product, Delivery Banking, Payments, Lending (Consumer, SMB/Merchant, home / mortgage, Syndicate) Experience: -Building high-performing teams/practices -P&L Management -Product Strategy, Development & Management: Ideation to Scale -Large scale Platform implementation and Portfolio Migrations: Card, Deposits -Go-to-market strategy; Growth Strategy -Operations Optimization and 'North Star' Strategies and execution -Vendor Selections: core banking, credit card, loyalty, etc. (RFPs, downselect and negotiations) -Large Scale Business & Technology Transformations incl. Program Management e.g. core banking (retail and commercial), payments processing, credit card, loyalty, lending -Large Scale Agile/hybrid op model transformations -Product owner: development, delivery, scale and ops -Card Platforms: TSYS, FirstData, next-gen SaaS based platforms *Most recent works include: strategy and roadmap for Australia Payments industry shuft to real time payments, Digital Assets strategy and proposition; Big 4 AU Bank Payments Hub Architecture & Strategic Fit Review, $9B Card Portfolio Migration (US), Card Vendor platform selection, B2B digital financing, Supplier Payments growth strategy, AP/AR, Merchant Finance/SMB lending strategy and execution, Credit Card strategy and portfolio management, FedNow / RTGS Design, End-to-end SBA PPP (Covid 19 relief fund for businesses) product launch & operationalization; Merchant Financing Ops Optimization (90% reduction in time to fund); RTGS Blueprint, Credit Card portfolio migration, large program management (>300M), Transformation Management Office standup; GTM Strategy and Op Model for Cloud Management Platform; Portfolio Migration; Global POV on COVID's Impact on Payments, multiple core banking transformations
An EdTech startup. Flagship product: SoCoWorld - an all-in-one platform for early childhood - driving holistic learning & growth through engagement. It aimed to nurture a child’s ability and interests through meaningful engagement between schools, parents and the community.
Deliver advisory solutions to clients on end-to-end business and IT/digital transformations, business case development, business process management and re-engineering, requirements gathering, post merger integration, vendor solution analysis and new market strategy. Arjun has worked on the following key projects at EY: - Strategic alliance to launch a global leader in Core Banking in North America (NA) - Roadmap, market gap assessment and planning. - Led Business Analysis workstream for Home Equity based products as part of the Lending Transformation Program for a Top 10 US Bank - Integrated Roadmap, Program Management Office Standup, Requirement Analysis and UAT Strategy for a Top 4 US Wealth and Asset Management Bank - Target Operating Model (TOM) and Business Analysis support for a Lending Transformation program at US Top-10 Bank (non-real estate and auto)
Deliver advisory solutions to clients on end-to-end business and IT transformations, business case development (for core banking transformation), business analysis, business process management and re-engineering, mobile and wearable strategy, post merger integration, large scale program management and vendor solution analysis. Arjun has significant experience idea generation, strategic planning, program mobilization, process design and gap-analysis, business requirements development and management, and end-user deployment at multiple clients across North America. He was also part of the initial team for Blockchain in financial services at Deloitte. Industry focus: Core banking, retail banking and commercial banking with significant experience in deposits, lending, syndicate lending, home-equity based products, payments, payment networks and cards.