Plattsburgh, New York, United States
Detail-oriented and analytical Data Analyst with a strong background in mathematics, data analytics, accounting, and data management. Skilled in leveraging data to drive decision-making and improve business performance. Proficient in data analysis tools such as Python, R, SQL, and Tableau. Seeking a challenging data analyst position to contribute to data-driven decision-making and continuous business improvement.
Advised senior leadership and key stakeholders on strategic initiatives, delivering data-driven insights that improved operational efficiency and business performance. Led end-to-end consulting engagements, identifying growth opportunities and implementing high-impact solutions aligned with organizational objectives. Translated complex business challenges into actionable strategies, driving measurable results through advanced analytics and performance optimization.
• Managed driver data across 15 locations, ensuring accurate and timely system updates while maintaining operational consistency. • Processed payroll for all drivers, including calculating hours and overtime in compliance with company policies and local labor regulations. • Implemented automation tools to streamline data entry, improving accuracy and reducing processing time by 25%.
• Managed a portfolio of 5,000+ accounts as an Account Manager, maintaining strong client relationships while ensuring timely service delivery and issue resolution. • Analyzed customer data and account performance to identify growth opportunities, improve retention, and support revenue targets. • Coordinated with internal teams, negotiated solutions, and streamlined processes to enhance customer satisfaction and operational efficiency.
• Taught core algebra topics including quadratic equations and simultaneous linear equations, simplifying complex concepts into easy-to-understand tutorial materials. • Supported and challenged students to reach academic goals, tracked performance, prepared them for tests and exams, and helped overcome math anxiety. • Designed structured learning plans, introduced essential formulas, and provided targeted assistance in areas where students struggled most.
• Delivered accurate, culturally sensitive interpretation for patients and medical staff in Albanian, Turkish, English, and Italian to ensure clear clinical communication. • Translated medical documents, consent forms, and patient records while maintaining confidentiality and strict medical terminology standards. • Bridged communication between healthcare providers and non-native speakers, improving patient understanding and quality of care.