Toronto, Ontario, Canada
Global Business Executive with a unique combination of strategic planning, project management and leadership skills and a proven track record of achieving results within time, budget and quality parameters. Key strengths include: • Strategic thinking, influencing skills and service orientation with proven ability to lead business transformations of up to US $200M from concept to implementation via core teams of up to 150. • Global experience employing processes to fulfil business needs in multiple industries including manufacturing, retail, distribution, telecommunications and mining. • Managing multiple, complex cross-functional mission critical projects to implement solutions to business needs. • Master Lean Six Sigma Black Belt; Executive MBA. • Fluent in English and Spanish with working knowledge in Portuguese.
Reporting to the VP of IT and working closely with business senior leadership team to ensure alignment of company information technology with strategic direction and constantly changing technology. Manage a staff of 50 full time and contract resources, oversight of all major global IT initiatives • Define the strategy and the 2-3 years roadmaps for all major initiatives and programs related to improving Infrastructure, ERP, Business Applications and IT Governance. • Responsible for the operations of global business applications including ERP, mining operational applications. Improving service level agreements (SLA) and end user satisfaction by 50%. • Lead architecture, project management, development and business analysis functions while recommending best practices. • Managed and met yearly operational and capital budget. Savings of 25-30% during negotiations with external vendors to acquire software, hardware or professional services. • Implemented global policies and procedures, including enterprise risk management, disaster recovery and cybersecurity.
Reporting to the VP of IT with a staff of 50 full time and contract resources, formulate IT strategy for governance, programs and change management globally and implement IT Steering Committee recommendations via oversight of all major global IT initiatives. • Helped expand the Global IT team from 4 to >100 to build capabilities aligned with the strategic business plan of the company. • Manage an annual budget of $30M - $50M to deliver growth in five different programs: ERP, Mining Infrastructure, Business Intelligence, Business Applications and IT Governance. Improving IT capabilities globally from a level 1 to level 3. • Direct the implementation of new business processes standards globally (Supply Chain, Finance, Maintenance, Operations and Human Resources) with the support of JD Edwards ERP. Define the Governance to keep processes standard and measure metrics and KPI to ensure business adoption, a key driver for business improvement. Produced annual cost reductions of 20%. • Implementing a company-wide Business Intelligence platform starting with the Operational Reporting System. Saved $8M/YTD on staff time formerly used to create reports manually. • Assess Enterprise Architecture, Business Application and Technical Architecture. Direct and facilitate cross-functional strategic planning activities and Business Capability Roadmap. • Implement IT PMO methodology world-wide based on PMI and EVD (Deloitte Methodology) to ensure projects are delivered on time, budget and quality. Achieving 90% of projects delivered on time, budget and quality. • Promoted from Manager after one year.