Aria Thomas, RN, MHA, CPC

Patient Advocacy and Care Coordination Specialist | Documentation Integrity and Compliance

Columbus, Georgia, United States

About

I am a Care Coordination and Patient Advocacy Specialist known for bringing clarity, structure, and continuity to complex healthcare journeys. I transform fragmented systems into organized, patient-centered pathways that promote safety, access, and long-term stability. I specialize in medically complex cases requiring coordination across multiple providers, services, and coverage requirements. My approach is systematic and detail-driven, grounded in comprehensive assessments, safety evaluations, and clear documentation that supports medical necessity and continuity of care. With a background in nursing, chronic care operations, and healthcare compliance, I guide patients through multi-provider care, diagnostic workflows, mobility evaluations, durable medical equipment, transportation barriers, and Medicare-covered services. I often serve as the central coordination point between patients, clinicians, hospitals, vendors, and insurers to maintain accuracy, momentum, and transparency. I am recognized for producing audit-ready documentation aligned with CMS standards, emphasizing clear rationale, verified coverage considerations, and thorough chart reconciliation to support sound decision-making and reimbursement integrity. What distinguishes my practice is the ability to translate complexity into clarity — building organized care plans, follow-up frameworks, and communication systems that prevent disruption and help patients move forward with confidence. Whether coordinating specialty care, preparing approval-supporting documentation, resolving coverage barriers, or managing longitudinal follow-up, my goal is constant: ensuring patients feel informed, supported, and never alone in the system. At my core, I am a systems thinker and problem solver who believes exceptional advocacy lives at the intersection of compassion, precision, and operational excellence — creating care experiences that are compliant, efficient, and deeply patient-centered.

Experience

  • CCM Patient Advocacy and Care Coordination Specialist | Documentation Integrity and Compliance at Solace
    Oct 2025 - Present · 9 mos

  • Healthcare Coding Quality & Regulatory Assurance Specialist at nTech Workforce
    Aug 2025 - Nov 2025 · 4 mos

  • Senior Clinical Outcomes Data Abstraction & Quality Reporting Analyst at iServe Healthcare
    Mar 2025 - Aug 2025 · 6 mos

  • Telehealth Clinical Decision-Support & Care Navigation Nurse Consultant at INFOMEDIA GROUP, INC. DBA CARENET HEALTHCARE SERVICES
    Jul 2024 - Mar 2025 · 9 mos

  • Rehabilitative Care Operations & Quality Excellence RN at Encompass Health
    Aug 2023 - May 2024 · 10 mos