Laval, Quebec, Canada
I am a passionate and detail-oriented professional currently pursuing a DESS in Drug Development with a concentration in Clinical Research. My background includes experience in patient-facing roles where I developed exceptional interpersonal and organizational skills. Device sales + optometry sales background
• Developed and nurtured relationships with podiatry clinics across Québec, enhancing brand visibility. • Conducted outreach initiatives to introduce innovative light therapy and PCR diagnostics solutions. • Represent ToeFX Inc. at industry events and congresses, effectively showcasing product benefits.
- Assisted optometrists by performing pre-exam screenings and collecting patient history - Coordinating with optometrists ,opticiens and other team members to ensure a positive client experience - Guided patients in choosing glasses and eye care products, driving sales with tailored recommendations - Maintained patient records and completed administrative tasks with accuracy and attention to detail - Reception duties such as booking appointments, processing payments etc.
- Delivered excellent customer service to enhance member satisfaction and retention. - Utilized sales funnel techniques to convert inquiries into memberships. - Conducted outreach and follow-up calls to turn prospects into gym members. - Collaborated with trainers and management team to provide seamless integration - Handled reception duties, including greeting clients, processing payments, and scheduling and preparing protein smoothies - Used CRM software (Hubspot) to track member data, monitor sales, and contributed to strategy planning.