London, England, United Kingdom
Highly qualified Motor and Travel Claims Adjuster with CII certification and extensive experience across insurance claims handling and brokering. Currently employed as a Travel Claims Specialist at an international insurance company, where I manage complex claims with a strong focus on accuracy, efficiency, and customer satisfaction.
Receive and make inbound/outbound calls to accurately log new motor claims, determine liability, and guide customers through the claims process using Standard Operating Procedures (SOP).
Handled a wide range of motor insurance policies including private, motor trade, fleet, taxi, commercial, and temporary coverage.
Handled inbound and outbound calls to accurately log motor insurance claims, make informed liability decisions, and clearly explain the claims process to customers.