Munich, Bavaria, Germany
With 21+ years of global, diversified experience, I specialize in building trusted client relationships, translating complex requirements into scalable solutions, and driving sustainable business growth across Europe, North America, and APAC. My career spans financial services, technology, infrastructure, real estate, and entrepreneurship, giving me a rare ability to connect strategy with execution. Currently at CEPRES GmbH (Germany), I manage multi-region client portfolios, lead cross-time-zone teams, and deliver high-impact solutions through strategic account planning, AI-enabled process optimization, and operational excellence. I partner closely with clients as a single point of contact—aligning business objectives, managing SLAs, supporting pre-sales, and ensuring measurable value delivery. Alongside my corporate journey, I am the Founder of PaperSwan Studio (Canada)—a creative venture that sharpened my skills in brand building, market positioning, pricing strategy, supply chain management, and customer experience. This entrepreneurial lens strengthens my approach as an Account Manager: commercially sharp, customer-centric, and outcome-driven. From valuation and risk management at Credit Suisse, infrastructure financing at SBI Capital Markets, to global technology delivery with Dell and Tech Mahindra, my foundation is built on analytical rigor, stakeholder trust, and execution excellence.
* Develop and manage brand identity through website creation, packaging design, social media engagement, and targeted advertising campaigns for gift-sized paper art * Conduct market research, pricing analysis, and sales strategy planning to support premium brand positioning and expand retail and wholesale presence * Represent the brand at international art fairs and responds to RFPs to enhance visibility and drive business opportunities * Implement secure payment systems for online and in-person transactions while ensuring full compliance with financial and regulatory standards * Oversee supply chain operations, sourcing high-quality materials internationally and coordinating logistics for timely product delivery * Manage end-to-end product distribution, partnering with postal and shipping services to ensure reliable fulfillment and customer satisfaction
* Prepared and delivered client pitch presentations along with preliminary financial models, teasers, and Information Memoranda for prospective infrastructure projects * Analyzed RFPs and client profiles to advise on competitive bidding strategies and pricing for infrastructure projects * Conducted project appraisals, performing risk assessments and financial modeling with scenario and sensitivity analyses * Recommended optimal capital structures to ensure project sustainability and financial viability * Engaged with clients, lenders, and stakeholders to build relationships and facilitate project financing * Managed debt syndication processes, including due diligence, documentation, and coordination with legal counsel
* Conducted independent inventory valuation control for equity products across the APAC region, performing rigorous price testing to ensure accuracy. * Analyzed structured products, including equity and interest rate instruments, to verify alignment between front office bookings and legal documentation. * Collaborated with traders, middle office, and legal documentation teams globally to resolve trade booking discrepancies. * Ensured compliance with internal control standards and regulatory requirements through meticulous review of transactions. * Identified and reported valuation discrepancies, contributing to improved risk management and operational accuracy. * Supported cross-functional teams in streamlining trade booking processes and enhancing overall workflow efficiency
* Manage client portfolios across North America and Europe, ensuring SLA adherence, quality standards, and smooth onboarding for Real Estate and Infrastructure projects * Lead operational initiatives to streamline financial data workflows, improve cross-functional collaboration, and integrate AI solutions for enhanced efficiency * Serve as the primary point of contact for clients, conducting requirement gathering, solution presentations, and technical pre-sales activities * Oversee cross-time-zone teams, driving performance management, compliance, and employee development to achieve project goals * Implement process improvements and automation strategies to optimize turnaround times, quality, and operational effectiveness * Prepare and deliver management reports, providing insights on project progress, team performance, and client satisfaction for strategic decision-making
* Led a technical team for BNP Paribas France, driving successful project deliveries in London and Italy and receiving client recognition at RBS for UAT coordination * Designed and delivered comprehensive technical training programs at Dell, developing key modules and documentation to support employee learning and development * Ensured client satisfaction and knowledge transfer by managing project execution and training initiatives across multiple international locations