Bengaluru, Karnataka, India
Strategic Human Resources Professional with 6+ years of experience as an HR Generalist and HR Operations Specialist, supporting both domestic and international operations. Skilled in talent acquisition, onboarding & offboarding, employee relations, HR policies, performance management, payroll coordination, and HRIS administration. Adept at ensuring compliance with labor laws and driving employee engagement initiatives. Recognized for partnering with business leaders to implement workforce strategies that improve productivity, retention, and organizational effectiveness. Strong communicator with proven ability to influence stakeholders, resolve conflicts, and support change management initiatives.
• Administering full employee lifecycle in HRIS (UKG) and payroll portal, including onboarding, job changes, conversions, and terminations. • Managing new hire onboarding: documentation, tracker management, HRIS data entry, work authorization verification, IT coordination (Freshservice), and payroll communication. • Auditing and processing employee status changes (ESC), promotions, level updates, job code changes, and compensation-impacting updates. • Overseeing offboarding processes including UKG termination, IT deprovisioning, clearance documentation, and termination letters. • Leading benefits administration: dependent enrolments, insurance reporting (Medical & Life), payroll deductions, vendor coordination and annual census reporting. • Acting as vendor point of contact for benefits escalations and compliance-related matters. • Managing leave of absence (LOA) administration in compliance with India statutory requirements; ensuring system accuracy in UKG and Deel. • Conducting monthly payroll audits; preparing payroll reports for bonuses, deductions, and job level changes. • Maintaining HRIS data integrity: approve personal information updates, create/update job codes, and performing internal compliance audits. • Supporting annual processes including holiday scheduling coordination, dependent nomination cycles, and compliance filings. • Providing Tier 1 HR support through Freshservice ticketing system and maintaining knowledge base documentation. • Preparing employment verification letters, visa/NOC documents, work declarations, and ad-hoc HR reports. • Ensuring accurate record retention in compliance with policy and regulatory requirements. • Systems & Tools: HRIS- UKG (UltiPro), ATS- Greenhouse, Payroll- Deel, Freshservice, DocuSign, Benefits-GreyHR, SharePoint, Communication-Slack, Payroll Reporting Tools. AI Tools: Google Gemini and Copilot.
HR Operations: Pre-Onboarding, Post Onboarding & Offboarding: Led seamless Pre and post onboarding for new hires and managed offboarding processes, including exit interviews to drive improvements. Background Verification: Managed document collection, reference checks, and vendor coordination for accurate and timely employee verifications. Employee Relations: Acted as the primary point of contact for employee inquiries, resolving issues to boost engagement and productivity. Payroll Administration: Successfully managed payroll for Granicus India (200+ employees) for over a year, acting as a liaison between the Finance team and Payroll vendor. Oversaw payroll processing, reports, compliance, stakeholder/vendor management, and employee benefits, ensuring accuracy and adherence to policies. Employment Letters: managing employment contracts end-to-end, including drafting and issuing offer letters, probation confirmation or extension letters, internal job transfer letters, etc. I regularly review employment clauses to ensure compliance with Indian labor laws and company policies, making necessary updates to align with legal and organizational requirements. Benefits Administration: Oversaw employee benefits programs and policies and ensured employees had clarity and access to resources. Compliance & Policy: Ensured compliance with labor laws and company policies, contributing to policy development and updates. HR Reporting: Generated and analyzed HR metrics, using data-driven insights to inform strategic decisions. HRIS Update: responsible for maintaining and updating HRIS data, ensuring accuracy and compliance with employee records. This included regularly verifying and updating employee information to reflect any changes while maintaining data integrity and alignment with company policies. Achievements: Expanded HR operations responsibilities. Recognized with the Granicus Agility Award for exceptional performance and adaptability.
• Partnered with Fortune 500 clients including Centene Corporation, Yext, BlackRock, AAA Auto Club Group, Bridgestone, Capgemini, Merrill Lynch (Bank of America), KeyBank, Amcor, and leading healthcare providers such as Providence Healthcare and St. Joseph. Collaborated directly with hiring managers to align recruitment strategies with business objectives. • Led a team of 5 recruiters and leveraged ATS platforms (Greenhouse, CATs) to streamline processes, improve efficiency, and enhance candidate experience. • Specialized in finance recruitment for roles such as revenue accounting, internal/external audit, financial reporting, financial management, financial analysis, revenue analysis, and compensation/commission analysis at junior to senior management levels. • Recruited for technical positions (Java, Ruby on Rails, Python, Mobile, QA, Product Management, PHP, Node.js, React.js, .NET) across junior and mid-level roles. • Managed end-to-end recruitment lifecycle including job postings, sourcing, pre-screening, assessments, interviews, and offer negotiations. • Designed and executed sourcing strategies for niche talent, leveraging social media platforms, job boards, Boolean searches, and data mining to build strong candidate pipelines. Key Achievements: • Consistently recognized as a top performer, earning two promotions in two years, a salary increase within 6 months, and three appraisals in one year. • Successfully generated $35,000 in revenue for the organization within the first six months of joining.
• Managed a portfolio of 365 High Net Worth (HNI) clients with a total book value of ¹14 Cr., delivering personalized banking and investment solutions. • Achieved significant portfolio growth by increasing the book value by ¹1.6 Cr. within six months. • Ranked #1 in the region, surpassing sales targets by achieving 180% of revenue goals. • Partnered with HNI clients to proactively address their banking, wealth management, and investment needs, ensuring long-term relationship value and client satisfaction. • Drove business development across liabilities, assets, and fee-based products, contributing to revenue growth and enhanced client retention. • Applied a consultative, need-based approach to product offerings, ensuring alignment with client objectives and risk profiles.