Antonio Rodriguez Peris

IT Support Specialist EMEA I Service Desk I IOC I Troubleshooting & Operational Analyst Service

Greater Sevilla Metropolitan Area

About

Experience

  • Analista de operaciones de TI at NTT COMMUNICATIONS CORPORATION BARCELONA OFFICE, SUCURSAL EN ESPAÑA
    Apr 2022 - Jun 2025 · 3 yrs 3 mos

    ✅Analista de operaciones integradas (IOC) EMEA ✅Troubleshooting y gestión de incidencias ✅Soporte remoto para usuarios y clientes en hardware y software ✅Gestion de workflow y escalado cuando se requiere permisos o tecnología especializada

  • Academia CEGA (1 yr 7 mos)
    • Academic Teacher
      Sep 2020 - Mar 2022 · 1 yr 7 mos

      Educational center specializing in academic tutoring and reinforcement for secondary school students, with personalized instruction focused on science subjects and languages. • Provided personalized tutoring in science subjects including Newtonian physics, chemistry, mathematics, biology, and English • Delivered academic support classes for high school students preparing for course examinations

    • Profesor de Ciencias e Inglés
      Sep 2020 - Dec 2021 · 1 yr 4 mos

  • Translator at API Abroad
    Dec 2014 - Feb 2019 · 4 yrs 3 mos

    International educational organization specializing in study abroad programs and international academic experiences designed to promote linguistic, cultural, and academic development. • Guided visiting students from Ohio University (USA) during academic projects in Spain, introducing them to Spanish culture • Provided translation and interpretation services during interviews conducted by students (Spanish–English / English–Spanish)

  • Laboratory Technician at Department of Microbiology and Parasitology – University of Seville, Faculty of Pharmacy
    Sep 2011 - Jun 2012 · 10 mos

    Academic and research department dedicated to teaching and scientific research in microbiology and parasitology. • Participated in research on environmentally friendly paper bleaching processes that avoided toxic or teratogenic hydrochlorinated compounds • Synthesized bacteria capable of producing the enzyme Xylanase used in bleaching processes