Milan, Lombardy, Italy
I am a Deputy Store Director with over 20 years of experience in the retail industry, including 15 years in the luxury sector. I am a determined and passionate professional, strongly committed to teamwork, goal achievement, and the continuous development of people. I believe in supporting and empowering team members to foster their professional growth, enhance performance, and build a motivated, high-performing team. I am results-driven and customer-focused, with a strong ability to lead by example in dynamic and demanding environments. I have a deep passion for fashion, styling, fabrics, and leather goods, combined with a strong sensitivity to product knowledge and brand identity. In addition, I serve as a key point of reference for all in-store CRM and marketing activities, including client engagement strategies and the organization of exclusive in-store events aimed at strengthening customer relationships and loyalty.
Results-driven professional specializing in in-store events, clientelling, and CRM, with a strong focus on building meaningful customer relationships and driving retail activation. Experienced in creating engaging customer experiences, enhancing brand loyalty, and supporting sales performance through personalized client strategies and data-driven insights.
Senior salse assistant. Buyer, visual merchandiser e customer service
Junior sales assistant