Cardiff, Wales, United Kingdom
Currently on 2nd year of Meng Architectural Engineering course in Cardiff University. Enthusiastic and reliable student with 3 years of customer service experience and strong interpersonal skills. Eager to develop new skills in a long-term position. Consistently maintaining excellent grades while managing a youth club, which enhanced time management, problem-solving, and leadership skills.
Managed a youth club, enhancing leadership and problem-solving skills. Gained insight into responsibility and personal impact on others' development. Learned administrative tasks, including ledger management, HR basics, business planning, and equipment maintenance.
Excelled at upselling through social interactions and personalized recommendations. Developed team collaboration skills and learnt basic mixology.
Developed a strong career focus by prioritizing guest satisfaction, improved both approachability and effectiveness.