Goulburn, New South Wales, Australia
The real cost of a vac truck isn’t what you pay upfront. It’s what shows up later in downtime, delays, and Total Cost of Ownership. That’s where I focus. At Vacvator, I work across marketing, quality and safety making sure what we build and what we say, actually holds up in the real world. On the inside, that means: • Clear standards • Consistent build quality • Safety that’s lived, not just documented On the outside, it means: • Showing customers what matters • Communicating clearly • Backing up what we promise Because for our customers, this isn’t just a truck. It’s reliability on site, productivity across the day and a decision that has to hold up over time. I’m proud to be part of a team that builds equipment designed to earn and works hard to make sure it does.
I work across marketing, quality, and safety to make sure what we build and what we say holds up in the real world. My focus is simple: reduce risk, improve consistency and support equipment that performs day after day. Across the business, this includes: • Leading the development and ongoing improvement of WHS and Quality systems • Embedding practical standards that support reliable, repeatable build quality • Conducting internal audits and maintaining compliance across operations • Supporting management with clear, practical advice that improves performance on the floor • Developing policies, procedures, and SOPs that actually get used — not just documented • Contributing to a proactive safety culture that protects people, equipment, and productivity Alongside this, I support Vacvator’s marketing and communication — helping ensure what we present externally reflects what actually happens in the business. Because for our customers, performance isn’t theoretical. It shows up in uptime, productivity and decisions that need to hold up over time.
Supporting a community organisation across both financial management and communication. • Managing accounts, reporting, and financial processes • Supporting sponsorship, events and member engagement • Running website updates and supporting social media presence • Supporting growth through clearer communication and stronger community connection
Worked across several small businesses supporting financial control and day-to-day operations. • Managed payroll, accounts payable/receivable and financial records • Supported BAS preparation and reporting • Helped business owners stay organised, compliant and in control of their numbers
Built and managed a strong customer base through consistent service and relationship management. • Achieved and exceeded sales targets • Recruited and trained new team members • Managed customer relationships and ongoing engagement
Worked closely with customers across sales and service resolving issues, improving satisfaction and supporting operational standards. • Managed customer feedback and resolution processes • Supported compliance and safety initiatives • Delivered reporting and insights to improve service experience