Harleysville, Pennsylvania, United States
• Planned Developer Experience and strategic partner product roadmaps in Roadmunk based on market & competitive analysis, and partner, customer and business needs. • Wrote product requirements for strategic digital signage partner integrations and Developer Portal feature requirements to improve 3rd-party developer experience. • Conducted strategic and 3rd-party partner technical kickoff calls to ensure partner ft, and fesh out product feature and functionality requirements. • Led 50 strategic and 3rd-party partners through partner integration process from technical kickoff to market launch. • Reviewed requirements with Engineering, QA and UI/UX teams, and calculated project timeline estimates. • Led daily standups to gauge project progress and remove any impediments encountered by Engineering. • Managed and prioritized JIRA epics, stories and backlog. • Wrote product briefs for Sales, Support and Ops teams, and facilitate go-to-market process. • Supported beta process by on-boarding customers, and gathering feedback and quotes/testimonials for marketing press releases.
• Implemented a strategic QA process in order to ensure the rapid and cost-effective delivery of a quality product to our customers, while still maintaining minimal defects, security and high performance • Automate end-to-end regression tests in Protractor framework and Jasmine/Node.js/Selenium/webdriver toolsets • Automate rest API tests in Ruby RSpec and Airborne • Perform manual cross-browser testing of the Hoopla webUI, TV and iOS/Android mobile apps • Run integration tests between Hoopla and third-party partners such as Salesforce, MS Dynamics and Recurly billing management • Collaborate with Dev and Product Management teams to create comprehensive test plans derived from JIRA user stories and defects • Coordinate test efforts with remote QA teams in San Jose and Argentina, assuring complete test coverage across both the mobile and web apps
• Managed partner relationship during software upgrade review and release process by drafting timelines, initiating kick-off meetings, conducting WebEx feature demos, coordinating with Dev and QA to verify custom partner configuration, and ensuring availability of Ops resources for upgrade. • Coordinated third-party integration projects, acting as liaison between the vendor, Dev and QA teams to ensure project is on task and meets deadline. • Authored detailed feature specs outlining technical requirements and specific enterprise software configurations as required by partners and business team to serve as a framework for Dev and QA testing efforts. • Conducted daily scrums with Dev and QA teams to discuss overall project status and address any outstanding issues or concerns.
• Performed frontend functional, smoke and regression testing of the eMoney Advisor, Client and Client Mobile personal financial planning application using various browsers and mobile devices. • Collaborated with Project Management and Dev teams to create comprehensive Excel-based test plans for full coverage in regression and automation testing. • Opened, tracked and verified defects as assigned in FogBugz ticketing system. • Supported release team consisting of Ops, Dev, PM and QA, with partner software upgrade deployments, and troubleshooting any defects encountered during upgrade.
• Participated in team sprint planning, review and retrospect sessions, as well as daily standups to communicate current day’s goals, previous day’s achievements, and any impediments or concerns in an Agile Scrum environment. • Developed test cases based on features identified in sprint planning, manage Excel based test suites, and track, prioritize and report on outstanding and resolved issues in Bugzilla ticketing system. • Performed frontend unit and regression testing of the CQ Webapp and its modules including user administration, dashboard, campaign manager, reports and Analyst Excel reporting plug-in. • Executed backend unit, performance and regression testing of Google/Yahoo/MSN API data pulls and ETL, including extracting, normalizing and loading of engine data into MySQL databases. • Responsible for triaging tier3 production issues by checking client page-tags, system configuration and beacon weblogs to pinpoint conversion and performance related issues, and act as liaison between Support and Dev teams to coordinate production patch releases. • Researched Google Preferred API requirements, documented CQ User Interface functionalities and successfully submitted RMF application to Google for approval, resulting in ~$500k savings annually.