Anthony Ramos Garcia

Customer service expert and leader with over ten years helping businesses provide best-in-class care. Mental fortitude buff with an innate talent for allocating resources in a timely and efficient manner.

Baton Rouge, Louisiana, United States

About

Highly motivated and established professional with ample experience in managing operations. Organized and skilled in monitoring revenue margins while designing and implementing business strategies to maximize profit and achieve organizational goals. Accomplished leader with proficiency in managing multiple channels, reviewing financial activities, and developing innovative solutions. Proven record of maintaining and building relationships with executives and all departments in development of performance goals and long-term operational plans. Demonstrated history of working in the Customer Service Industry. Strong: Leadership, Operations, Budgeting, Customer Service, Growth of Concept and Business Development , Coaching, Teamwork, Manager Development, Mentoring, Strategy Development, and Hiring.

Experience

  • Assistant Manager at Capital City Grill Downtown
    Sep 2025 - Present · 11 mos

  • Client Excellence Assistant at HearUSA
    Jan 2024 - Present · 2 yrs 7 mos

  • Kitchen Director at Chick-fil-A Restaurants
    Sep 2023 - Jan 2024 · 5 mos

  • Real Estate Agent at Realty Texas
    Jan 2021 - Sep 2023 · 2 yrs 9 mos

  • Intelligence Analyst at US Army
    Dec 2012 - Dec 2020 · 8 yrs 1 mo