Culver City, California, United States
IT analyst with extensive experience in evaluating an organization's technology to identify areas of improvement. Works closely with business stakeholders and technical teams to recommend solutions to enhance efficiency, security and overall systems performance.
Manage company network infrastructure including VLAN, firewall, and access points to ensure 99.9% uptime for business operations. Oversee the manufacturing execution system and PLC, translating operational needs into technical specifications for system optimization. Administer Dynamics 365 CRM (ERP) system, managing business requirements and user stories to enhance sales and distribution workflows. Develop Visual Basic and SQL programs for advanced analytics, querying complex data sets to support Finance and management decision-making. Maintain server environments using Hyper-V and failover clusters, ensuring robust disaster recovery and information system integrity. Provide daily technical support and documentation for Windows OS and network issues, facilitating seamless stakeholder communication.