San Jose, California, United States
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Specializing in paint protection film (PPF) application, ceramic coating, and paint correction. ● Vehicles end up with showroom-quality appearance and long-term protection with use of polishing and exterior coatings or film. ● Strong attention to detail, precision and efficiency in surface prep, film installs, and coating application ● Experienced in working with low to high-end and exotic vehicles ● Purchasing and Inventory Management ● Document quality issues and collaborate with management and technicians to enhance efficiency and quality on a daily basis ● Provide exceptional customer service, explaining available services clearly and assisting customers throughout the process.
Assisted in cable harness assembly quoting ● Led the company's first top level assembly project. Created a schedule, Created an work instructions from the OMS given from the customers. Technicians are given easy to read instructions to fully build up the assembly. ● Hosted weekly updates and meetings with customers. ● Assisted in a disassembly of a FAB in Japan
Mainly lead 2 projects with responsibilities including planning and delegating tasks, hosting meetings and providing feedback to ensure the team is consistently informed on project updates and daily assignments ● Utilize production equipment and fixtures to complete part assemblies and to test and troubleshoot instrumentation, ensuring all chemical, electrical or mechanical problems are resolved ● Provide excellent customer service through strong interpersonal communication and field service expertise, building lasting relationships with customers to increase retention levels ● Build and troubleshoot units with the NPI and Engineering teams through team-oriented coordination, moving projects fluidly into production to deliver in a timely manner ● Train new assembly technicians through mentorship and coaching, implementing the knowledge necessary for new technicians to succeed and join the production teams ● Coordinate production goals with upper management through strategic planning, meeting company production goals