Elgin, Illinois, United States
Product-minded builder working at the intersection of customer experience and product. I implement AI tools for clients and partner with development to turn client pain points into clear product direction through rapid prototyping, testing, and feedback. I learn by building, and I've shipped a product now used by 150+ users, cutting 10+ hours of manual work a week for the admin team. Driven by my own curiosity and a desire to help people and businesses grow.
Managed end-to-end logistics for events, overseeing valet, transportation, security, and guest services. Coordinated staff, ensured smooth operations, and maintained high client satisfaction through consistent, high-quality service.