Anthony Lopez

Desktop Administrator at Green Dot

Maywood, California, United States

About

Experience

  • Green Dot Public Schools (United States)
    • Desktop Administrator
      Nov 2021 - Present · 4 yrs 8 mos

    • Desktop Administrator
      Nov 2021 - Present · 4 yrs 8 mos

  • Information Technology Specialist at Alliance Collins Family College-Ready High School
    Jul 2018 - Nov 2021 · 3 yrs 5 mos

  • Information Technology Specialist at Collins Family High School, Huntington Park
    Jul 2018 - Oct 2021 · 3 yrs 4 mos

    • Network Support​ Help the network team diagnose issues with the servers. Diagnose dead ports in classrooms, help set up VoIP phones, set up WAPs, etc. • Device Repair & Technical Support​ Troubleshoot and repair a wide range of devices including laptops, iPads, Chromebooks (HP, Samsung, Dell), printers, projectors, security DVRs, and more. Provide support to the main office as needed by covering supervision • Chromebook Repair (Dell, HP, Samsung)​ Perform hardware repairs such as keyboard (individual keys and full replacements), batteries, screens, motherboards, and daughterboards. Diagnose and resolve issues including no Wi-Fi, missing OS, browser update failures, and power-related problems. • macOS Device Support​ Work with MacBooks ranging from macOS Mountain Lion through Big Sur. Perform repairs including screen and battery replacements, DC jack repairs, and hard drive replacements. Troubleshoot issues such as missing OS, Wi-Fi failures, software and application update errors, and general performance issues. Manage MacBooks and iPads using Jamf Pro; certified in Jamf Pro 200. • Windows Laptop Repair (Dell, HP, Asus, Lenovo)​ Replace batteries, screens, hard drives, Wi-Fi cards, RAM, and DC jacks. Troubleshoot operating system issues (missing OS, MBR failures), domain trust relationship problems, Windows and driver updates, printer configuration issues, print spooler errors, and cloud backup services (Google Drive, Dropbox, OneDrive). • Directory Services & Scripting​ Utilize Active Directory for Mac-based authentication. Used a PowerShell script to bulk-add over 600 devices. • Konica Minolta/Ricoh Multi-Function Printers​ Maintain and support two Konica Minolta multifunction printers. Tasks include replacing toner, loading paper, removing toner waste boxes, adding staples, and emptying hole-punch trays. Troubleshoot issues such as print failures, paper jams, connectivity problems, scan-to-email errors, fax issues, IP assignment, and user code authentication.

  • Instructional Assistant at College Ready Middle School #8, East LA
    Aug 2013 - Jun 2018 · 4 yrs 11 mos

    Provide support to teachers with students who needed extra help in class.

  • Instructional Aide at Alliance College-Ready Public Schools
    Aug 2015 - Aug 2015 · 1 mo