Anthony Hickman

Hospitality Manager at Sonesta Hotels

Austin, Texas, United States

About

I have a passion for customer service and Hospitality management that is like no other. I'm a firm believer in hard work pays off. I'm very experienced within my career field and will go above and beyond if given the opportunity to work for an established hospitality brand.

Experience

  • Hospitality Manager at Sonesta Hotels
    Feb 2012 - May 2017 ยท 5 yrs 4 mos

    Hire qualified personnel according to standards Organize and coordinate operations to ensure maximum efficiency Supervise and evaluate staff Ensure supplies and equipment are adequate in quantity and quality Handle customer complaints when necessary Assist in pricing products or services Assume responsibility of budgeting and monitoring expenses Enforce adherence to regulations and quality standards Ensure all records are kept properly and consistently Review and prepare reports for senior management