Houston, Texas, United States
Hello, I am a BBA Economics major with a minor in Data Analytics graduating in December 2025. I have hands-on experience using Excel, SQL, and Power BI to analyze and visualize data. My past work includes processing and tracking over 1,000+ dental insurance claims, where I identified trends and improved approval rates by over 15%. I am passionate about using data to solve real life business problems and I am seeking opportunities in data analytics and operations.
Processed 1,200+ insurance claims (Medicaid/private) using Excel to track billing, payments, and insurer reimbursement. Identified denial trends and improved approval rates by 15% through documentation and data analysis. Created Excel-based reports to monitor claim cycles and patient payments. Ensured HIPAA compliance while digitizing 3+ years of records, reducing retrieval time by 50%.
Assisted 50+ customers per shift, handling transactions and providing product knowledge in a fast-paced environment. Delivered consistent, friendly service that built repeat customer relationships. Trained and supported new team members on POS systems and service procedures. Balanced speed and accuracy to ensure smooth daily operations.
Provided customer assistance and sales support in a high-volume retail setting. Handled transactions and cash reconciliation with accuracy and attention to detail. Maintained store presentation and merchandise displays to support brand standards. Collaborated with team members to meet daily sales goals and deliver strong customer experiences.