Tomball, Texas, United States
Passionate HR professional with a proven track record in enhancing employee morale and streamlining processes. Dedicated to cultivating talent and eager to contribute these skills to an organization committed to fostering personal growth and professional development. Graduated with a Master's in Human Resource Development and a B.S. in Psychology at the University of Houston.
Lead HR operations, including onboarding, offboarding, employee status changes, performance review scheduling, and policy administration, while maintaining documentation and compliance records. Served as a primary liaison with external partners, such as: Insperity (payroll & compliance), Fidelity/PSW (401K), UK Payroll Vendors, auditors (Crowe 401k audit), ISO compliance teams, and state regulatory agencies. Managed employee relations initiatives, including quarterly manager HR check-ins, employee counseling, performance guidance, engagement activities, internship program coordinator, and company-wide communications. Oversaw the LMS365 learning management system, containing course administration, enrollments, certifications, compliance tracking, and training reporting. Administered benefits and compliance reporting that covers 1094/1095 filings (Aatrix), leave of absence coordination (Insperity), payroll documentation, and audit support. Utilized multiple HR and business systems (Insperity, LMS365, SharePoint, IFS, PSW, SecureAccess WA, Adobe, Excel, Articulate, and others) to streamline processes, maintain records, and improve operational efficiency.
Managed over 10 employee engagement initiatives that involved recognition, team building, and news posts to significantly boost overall employee morale and satisfaction. Oversaw two Summer Internship Programs of 10+ interns through scheduling deadlines, presentations, social outings, HR check-ins, and methods to improve future intern-manager relationships. Developed and maintained the Learning Management Systems training courses/programs through LMS365 using Articulate Rise for employee-specific training and safety protocols. Demonstrated proficiency in full-cycle payroll management for 250 employees by collaborating with employees, managers, and external partners to ensure timely payroll processing. Recruited successfully for multiple positions through screening, scheduling, and interviewing candidates on Indeed, Zoho, and LinkedIn.
Collaborated with 2 Human Resource Interns to propose and develop onboarding strategies Created a precedent for data processing automation by implementing 10 unique LMS Online Exams Verified and inputted over 50 certifications for employees into the LMS system so employees are qualified to work Scheduled and prepared presentation rooms for external vendors to train employees Assisted and oversaw 3 New Hire Orientations for future employees of the organization
Updated 80 job descriptions for multiple departments in a database for future hires Conducted an internal and external analysis to create an orientation resource guide Proposed onboarding and offboarding strategies to leaders of the organization Standardized onboarding template emails for the ADP applicant tracking system Presented a design layout and ideas for a LinkedIn Life Page to gain more traction
Stocked the server stations every shift. Worked with customers, chefs, and management to give the best service. Found ways to improve the workflow of the organization. Trained new employees.
Multitasked between customers, cashier payments, and phone calls. Prepped the kitchen and front every morning. Adapted to any issues or complaints that occurred.