Tucson, Arizona, United States
• Maintained four excel reports daily and created a formula in one using the VLOOKUP function to ease the transition of comments as well as a pivot table visualization to display performance in another. • Reviewed over 1,000 accounts to ensure quality of work was being maintained. • Gained valuable experience in platforms that I had no prior experience working in, those being SharePoint, and Salesforce.
• Promoted a cooperative work atmosphere by working with teammates to maintain vehicle cleanliness, guarantee prompt and effective deliveries, and respect food safety regulations. • Interacted with a wide variety of clients, processed orders precisely, and made sure that deliveries were made on time and professionally to provide outstanding customer service in a hectic environment. • While managing several deliveries, responding to client questions, and adjusting to changing road conditions, I gained useful skills in navigation, time management, and customer service.
• Successfully sold five memberships in one day, increasing our premium membership count from 7 to 12 and boosting the capture rate from 13% to 25%. • Assisted the team by implementing new sales strategies and providing support that contributed to reaching our goal of 3,000 active members. • Ranking second among employees, in my first month I sold 25 memberships showcasing a strong sales performance and dedication.