London, England, United Kingdom
💼 I help organisations stay competitive, resilient, and relevant in an AI-driven economy. Digital capability is no longer a support function. It drives productivity, growth, workforce engagement, and customer trust. Organisations that fail to modernise do not simply fall behind, they fade away. With 25+ years’ experience across sectors, I work with leaders to deliver responsible digital transformation and practical AI adoption. My focus is ensuring technology investment creates measurable business value, stronger cultures, and better customer outcomes. 👩🏼💻 What I bring • Digital and AI strategy aligned to organisational purpose and commercial goals • Practical application of generative AI to improve productivity, decision-making, customer experience, and workforce capability • Change leadership that addresses the human and ethical implications of AI and automation • Expertise across customer experience, marketing, organisational development, and innovation • Strong stakeholder engagement from executive leadership to frontline teams ✅ Selected achievements • Led large-scale digital transformations improving website performance, staff productivity, and customer experience • Developed digital strategies and investment roadmaps for complex organisations • Created award-winning campaigns for global brands and launched a new service offer within WPP • Built Hays into LinkedIn’s most engaging recruitment brand through a 33-market content strategy and a career platform reaching 1.5M annual users • Founded a successful tech-for-good social enterprise in Kenya 💡 Generative AI is accelerating change faster than many organisations can absorb. Leaders must act decisively to redesign work, build AI capability, and create cultures that combine technological innovation with human judgement. 🌏 I work with organisations seeking sustainable growth powered by technology and AI without losing trust, purpose, or people along the way. 📩 Contact: [email protected]
SNT partners with leaders to enhance business performance through digital, data, and technology solutions. We help organizations become customer-centric and agile by fostering collaboration with stakeholders and creating exceptional customer experiences. Services: - Digital strategy development to optimize customer experience across channels and drive transformation - Implementation of agile methodologies through design sprints and collaborative innovation - Performance measurement and impact optimization using targeted metrics We cultivate mindsets and provide tools that enable effective, customer-focused delivery. We also offer fractional or interim digital leadership. Completed projects include: • Devising, organising, and facilitating an open innovation design event (online) for a membership organisation to inform their digital strategy • Leading a comprehensive digital brand, comms and product review (with Yoyo Design) for the UK's largest conservation trust to ensure it was market-leading • Product development and service design for the DEC and its member agencies to re-invent the DEC for the 21st century using empowering aid modalities and 4IR technologies • Introducing a digital workplace for TSB (with Mando.Agency)
RAIN is a fellow-led initiative whose purpose is to shape and influence best practices in AI development and deployment, promote AI literacy, ensure postive social impact and inform the RSA.
Module leader for final year Group Project teaching agile methodologies to Game Development students in the School of Computing and Mathematical Sciences (CMS). In 2023, I led a team students to design the experience and promotion for the Digital Shark Expo, the end of year show for CMS. #digitalsharkexpo. I am now the lead producer of this annual event. In 2024 and beyond, I am creating immersive programmes to engage more girls and women in our STEM programmes. Module leader for the Art and Science of Communication for foundation year students across different faculties. Committed to active and experiential learning.
As a Visiting Lecturer in the Business School, I designed and delivered lectures and run seminars for undergraduate and graduate students in the Marketing and PR Degree Programmes. Over the years I've covered topics including branding, marketing principles and practices, digital disruption, emerging technology, media convergence, citizen journalism, reputation management, content strategy, community development, influencer engagement, ethics, evaluation, and integrated marketing and communications planning across paid, owned and earned
My role is to bring the digital and tech community together in the South to define member needs and support BIMA's mission to cultivate digital skills, promote a diverse, inclusive and responsible digital community in the UK and help support members' success. Our current focus is addressing the digital skills gap through the creation of work experience programmes. Host of BIMA's networking power hour and part of the #SHIMA launch team addressing diversity and inclusion in our industry.
Designed and led a multi-faceted research project to help digital community leaders benchmark their strategy, operations and team. The report I authored was launched at the celebration event in Sept 2023. Find our more and access the Digital Community Leaders Report here: https://communityleaderssurvey.com. Additional frameworks including Community Archetypes, Participation Ladder and the Culture Nexus have been released in the latest edition of the report.