Brooklyn, New York, United States
Hello, my name is Annie. I am a first generation student attending Baruch College majoring in accounting with plans to acquire my CPA.
Develop and create graphic content to spread awareness of the programs and events our association provides on social media reaching over 2000 accounts.
Communicate effectively with the team to generate solutions for client concerns to improve customer care and support Identify business opportunities and assist the team with negotiations for new retail contracts Manage customer accounts and billing, nurturing highly active accounts increasing sales revenue Develop and implement customer policies and procedures to keep operations efficient and organized Brainstorm and review new campaign ideas and promotional material to ensure projects remain within company budget
Provide exemplary customer service by creating a welcoming environment while maintaining an efficient workflow Anticipate customer needs by constantly assessing customers for cues Manage the finance of the company by proficiently organizing daily income and expenses into Excel and creating reports such as financial and income statements