Westlake, Ohio, United States
Travel & Expense Solutions Expert with over 15 years of experience in the travel industry and a decade of leadership excellence. Passionate about creating meaningful connections, I specialize in building trust and fostering collaboration with professionals from diverse backgrounds. As a creative problem-solver and adaptive thinker, I thrive in dynamic environments, consistently exceeding expectations in an ever-evolving business landscape. With strong communication skills and a talent for leadership, I am deeply committed to developing teams, nurturing growth, and empowering individuals to achieve their fullest potential. My dedication to driving success extends beyond personal accomplishments—I’m inspired by helping others excel. I take pride in identifying innovative solutions and enhancing efficiencies, transforming challenges into opportunities for improvement.
I lead the development, implementation, and management of the company's Global Travel and Expense processes, ensuring the highest levels of employee satisfaction while maintaining internal controls, policy adherence, and cost efficiency in corporate travel and expense reimbursement. I actively mentor and coach the Global Travel and Expense team to foster professional growth and excellence. Key Responsibilities: Oversee external T&E programs, including TMC, air, hotel, and car rental services Manage the SAP Concur platform and maintain strong vendor relationships Direct global T&E corporate card programs and associated initiatives Build and lead a high-performing team of professionals Minimize business risks and impacts while continuously improving the employee experience Deliver data analysis and strategic reporting to senior leadership Network with industry professionals to benchmark best practices Drive execution of strategies aligned with organizational objectives Draft, develop, and refine the Global T&E Policy Manage end-to-end project lifecycles, from conception to implementation Collaborate with stakeholders to achieve key business results