South Windsor, Connecticut, United States
• Provided support to over 50 faculty and staff consisting of networking support, software-related concerns, and hardware troubleshooting • Executed software installation and reimage processes for applications, restoring functionality to 60+ systems and configuring connectivity to peripherals, including internet and printers • Assisted in 100+ support tickets across 4 university departments with various system operations, including software recovery, backup management, and asset management for new hardware
• Collaborated within a team of 20 employees, honing skills in portfolio analysis and grant management in a dynamic research environment • Constructed a full-stack web application to automate review of essential Data Management and Sharing Plans (DMSP) for NIH research. The application enables users to upload and parse DMSPs, uses Azure Open AI to evaluate against eight predefined questions, and reduces Program Officers’ workload by 75% • Developed an Azure Open AI based web application to streamline over 3000 NIH grant portfolio analysis, improving efficiency of identifying each grant’s specific aims and assigning PCC codes, enhancing proposal evaluation
• Served as the primary liaison with other chapters and alumni, and as GW Engineers’ Council Representative • Maintained the Alumni listserv, managing records, chapter website, and sending out newsletters regularly via email and social media platforms
• Created a welcoming, safe, and supportive community for all undergrad students while fostering equity, diversity, and inclusion • Coordinated school-wide events such as Affinity Night and the Annual SEAS Block Party