Boston, Massachusetts, United States
Engagement-driven manager of fearless, mission-driven programs responsive to the needs of diverse communities. Excel at designing and executing program vision from start to finish, achieving meaningful milestones while adapting to changes and risks in dynamic environments. Record of success onboarding, leading, and collaborating with top-performing groups. Magnet for honest, intellectual dialogue and questioning status quo to facilitate change and new possibilities. Creative self-starter passionate about building a collectivist world where communities thriving, not merely surviving, is the standard.
Currently taking a planned break to recharge, gain fresh perspectives, and relocate. Focusing on upskilling by researching, networking, learning about political organizing, and volunteering with various nonprofits to understand and support the needs of local communities.
- Delivered individualized training programs for 200+ participants, improving average performance by 30% and supporting 100% retention rate. Recognized by supervisor for engagement, risk-taking, and change management. - Managed yearly portfolios of 5-15 clients using multiple data tracking systems to monitor and document progress. Established continuous feedback loops (weekly and monthly reports, surveys, consultations) to improve training strategies and drive data-driven iteration across programming, optimizing processes by 15%. - Mentored and collaborated with 15 team members on task management, quality assurance, and compliance with organizational policies using simplified onboarding process and streamlined workflows, increasing new hire satisfaction and reducing operation time by 25%. Promoted within 12 months to team leader and chosen to represent team at cross-functional team meetings on redesigning organization’s signature program. - Co-founded and directed one of organization’s first cultural programs, engaging 700+ attendees. - Chosen to lead a professional development workshop, engaging 30+ attendees at a national conference.
- In response to COVID-19 quarantine challenges, adapted and implemented interactive training programs for remote, in-person, and hybrid environments for ~100 participants, increasing engagement by 20%. Conducted research and collaborated with team to implement risk management plans, sustaining high standards of performance and maintaining organization’s 100% retention rate, with many Ivy League acceptances. - Oversaw event planning, operations, and marketing for cultural programs serving 50 to 800 attendees.
Co-developed virtual mentoring platform by managing discussion forums, curating resources, and creating marketing content, increasing client engagement by 50%. Helped grow program that now serves 2000+ members.
Planned, launched, and owned outcomes for community program for ~50 clients. Mobilized and drove results alongside 10 team members. Documented extensive lessons learned and recommendations in closeout report.