Sanlúcar de Barrameda, Andalusia, Spain
Sales-oriented team manager with 20 years of experience in the luxury sector, including watches, jewellery, RTW and cosmetics. Supervised a cross-cultured team of 25 staff members. Exceeded sales forecasts by 20% every year. Increased brand awareness and performed a successful product placement. I am aiming to leverage my experience in luxury retail, communication skills, customer satisfaction, brand loyalty and visibility.
Operational planning. Budget supervision. Forecasting. Supply chain management. Businesses strategy development. Team management. Organisation of the sales process of the boutiques. Management of the portfolio of clients. Run CRM. Stock control.
Retail staff recruitment and onboarding process. Run day-to-day operations of the team. Developed and managed a portfolio of clients in store.
Run sales and marketing campaigns, designed trade strategies. Managed, coached and trained a team of 25 people. In charge of brand activation and launch.
Managed the sales process, the accounts, business trip organization, HR. Was in charge of the email marketing campaigns. Supervised exhibitions openings-closures organisations, sales. Event management. Prepared client's database, was in charge of client's attendance, blueprinted sellout strategies. Managed gallery social reds accounts performance, web page art content writing, newsletter’s elaboration.