Boynton Beach, Florida, United States
Helping teams and products stay focused on what truly matters — creating value.
Platform & Data Migration Strategic Leadership: •Directed end-to-end execution of the company’s largest migration initiative, involving coordination across QA, engineering, product, and onboarding teams. •Assessed client readiness for platform transition, resulting in a 100% successful migration rate within the planned timeline. •Prioritized technical and feature requirements within JIRA to balance roadmap delivery with customer needs and technical debt. •Mentored senior QA analysts and collaborated with the demo team to provide training, documentation, and process improvements. •Key contributions to product development: •Contributed to product strategy by aligning feature development with business goals, market trends, and customer feedback to drive long-term value. •Conducted market and competitor analysis to identify differentiators and prioritize strategic roadmap investments. •Defined and documented detailed business and functional requirements for customer-facing features, improving user satisfaction and reducing feature ambiguity. •Created wireframes and mockups to visualize feature proposals and ensure usability and consistency across the platform. •Owned the product backlog for platform migrations and core feature enhancements; led backlog grooming and sprint planning with development and QA teams. •Conducted product demos and trainings. •Led UAT planning and execution, gathering feedback from internal teams and early adopters to iterate and improve features post-launch. •Drove continuous feedback loops with Customer Success and Support teams to align product enhancements with user needs and reduce support tickets. •Partnered with the Product Marketing team to develop initiatives aimed at market entry and customer loyalty enhancement.
Analyze product specifications and requirements Design effective testing strategies/plan Execute manual and automated test cases Document testing defects Report bugs and errors to product/development teams Conduct post-release testing Work with teams to ensure quality throughout the software development lifecycle
Conduct research on public health and other social issues in the United States and the post-Soviet region. Analyze data, compare, and report relevant conclusions on globally developed public policies. Editor: analytical articles, briefs, and blogs. Consult and training on effective writing to the support team. Edited and translated 20 blogs on health and social issues in Turkmenistan and Central Asia pertaining to public and reproductive health, domestic violence, youth empowerment, and youth civic engagement to raise awareness of Turkmen public on social issues in Turkmenistan. Target audience-10,000 readers. Implemented policy and legal analysis around domestic violence in Turkmenistan and Central Asia to identify lack of policies and laws that center repercussions for gender-based violence and to develop recommendations for legislative change in Turkmenistan. Developed and published an analytical brief on gender-based domestic violence in Turkmenistan. Assisted with the development of fundraising campaign strategies to attract donors from the global Turkmen diaspora and international groups to support and ensure Saglyk.info continuous operation. Designed and provided strategic guidelines for the expansion of Saglyk.info as a non-profit organization. Conduct research on public health and other social issues in the United States and the post-Soviet region. Analyze data, compare, and report relevant conclusions on globally developed public policies. Consult and training on effective writing to the support team.
Developed Graduate Certificate Program proposal in “Inclusive Excellence” to provide training and certification to current graduate students seeking to work as diversity and inclusion officers in private and public sectors globally. https://www.purdue.edu/gradschool/oigp/certificates/index.html Collaborated with interdisciplinary faculty across Purdue University to implement “Social Justice Seminar Series” with a focus on human development, innovative practices for youth empowerment, gender equality, poverty reduction, and global justice. Ran social media campaigns, designed framework matrix and employed CASCADE Content Management System with Google Analytics to create, analyze, and enhance web content clarity to increase website traffic by perspective students to graduate programs at Purdue. Raised website traffic by 80% within 2 months. Assisted in the organization of the annual forum on interdisciplinary graduate research at Purdue to acquaint university community and global partners with social, environmental, and technological discoveries by graduate students.
Lead an educational program "Cultivating Leaders of Indiana" for minority and under-resourced youth that develops skills for academic, professional, and personal development and well-being. Designed a project with the curriculum for 20 seminars addressing issues around active citizenship, difficult socio-political dialogues, health, gender equality, accessible higher education for high school students & immigrants in Frankfort, Indiana. Located funding sources, developed grant proposals and provided budget analysis that guaranteed funding from Purdue University American Studies program and the Office of Engagement at Purdue for project implementation. Cooperated with 4 doctoral students to implement 20 seminars annually for high school minority students and adults of immigrant backgrounds. Total number of project participants-170 high school minority students and 50 adults of immigrant backgrounds. Advanced participants’ understanding of their socio-economic and political opportunities, rights, and value as community members and global citizens. Facilitated Purdue University campus-community partnership with community centers, high schools, and public libraries, leading to an efficient and effective project execution to benefit larger Indiana community. Implemented policy analysis on federal and state support for social stability in rural and urban communities to provide recommendations to Purdue University faculty on the institutionalization of youth and immigrant empowerment educational projects within higher educational and community institutions. Partnered with Purdue University faculty to advance capacity development, institutionalization, and sustainability of the program within the American Studies program curriculum at Purdue University. Presented project design at academic symposiums and conferences to enhance an understanding of an academic community of the urgent need for public scholarship and academic community activism.
Designed curriculum and taught undergraduate and graduate online and in-class courses in the departments of Anthropology and American Studies. Courses include: Introduction to Anthropology, Human Cultural Diversity; Social Issues in Immigration, Comparative Ethnic & Race Studies/Interdisciplinary Perspectives in Social Justice Assisted in the curriculum construction for the department of Sociology. Courses include: Introduction to Sociology, Social Problems, and Contemporary Theories in Sociology. Surveyed academic studies and produced a database of current research on teaching practices and most pressing issues in American Studies, Anthropology and Sociology, and Teaching Methods in Social Sciences, and Qualitative Analysis. Trained students to develop skills such as effective and inclusive verbal and written communication, research skills, teamwork, analytical thinking, global awareness, empathetic mindset, emotional intelligence, and self-confidence.