Greater Munich Metropolitan Area
Strategic and results-driven transformation leader with 10+ years of experience in the Financial Services industry and Inhouse Consulting, specializing in Banking transformation, Operational Excellence and digital transformation. Extensive track record in leading large-scale transformation programs, process improvement initiatives, and automation projects within complex banking environments. Currently leading enterprise-wide process and operational transformation initiatives at a major European bank. Experienced in building and leading high-performing teams and collaborating with senior management and C-level stakeholders across business, risk, operations, and digital functions. Passionate about continuous improvement, Operational Excellence, people leadership, and driving sustainable transformation outcomes.
Specialization: Enterprise Transformation • Built and directed a team of 10+ senior transformation leads in executing group-wide, cross-divisional enterprise transformation programs across financing & lending processes • Established and rolled out a KPI-driven Operational Excellence framework ("Industrial Steering") from Germany to Group level, improving transparency, scalability, and operational performance across 20+ business-critical processes • Acted as senior interface between Group transformation functions and local Business, Risk, Digital, and Operations • Accelerated digital transformation through automation, AI usage and process redesig of lending and credit processes
Specialization: Programm & People Management, Process Optimization, Process Mining, Process Automation • Built and led a team of 15+ experts across Process Mining & Analytics, Lean Process Excellence, and Automation supporting all divisions • Drove over 30 transformation and process optimization initiatives across the bank • Scaled up process mining capabilities, increasing supported cases by over 80% • Successfully reorganized multi-location team to integrate new sub-teams, improving efficiency and collaboration • Secured C-level sponsorship, positioning the team as the focal point for process analytics and optimization
Specialization: Process Automation, RPA, IT Project Management • Led multiple Robotic Process Automation (RPA) implementations as strategic and operational lead, aligning business, IT, and senior management • Managed the first cross-divisional RPA case benefiting over 3,000 employees, delivering significant time savings and error reduction • Pioneered use of SCRUM for RPA delivery to shorten delivery cycles and improve stakeholder feedback loops • Promoted additional digitization initiatives, including low-code solutions and process optimization using SCRUM and Lean Six Sigma methods
Supported strategic and operational development at Allianz SE by preparing executive decision papers for Board Member Dr. Axel Theis, coordinating group-wide strategy dialogues and project management initiatives across global units (including AGCS, Euler Hermes, and international subsidiaries), and delivering detailed performance and competitor analyses
Munich Experimental Laboratory for Economic and Social Sciences (MELESSA)
Business development long-distance traffic
Group Development & Strategy - Group strategy