Anna Makowska

HR Operations Specialist at Chain IQ

Zurich, Switzerland

About

Experienced and driven HR Passionate with exposure to working under pressure in a fast paced, international environment. Advanced German and English speaker with conversational Spanish. Highly motivated, task oriented person with strong analytical and problem-solving skills. Self-motivated and effective team player.

Experience

  • HR Specialist at Chain IQ Group AG
    May 2026 - Present · 3 mos

  • People Experience & Payroll Associate DACH & CEE at Mundipharma
    Apr 2023 - Apr 2026 · 3 yrs 1 mo

  • HR & Payroll Specialist at MET Group
    Nov 2022 - Mar 2023 · 5 mos

    • Manage the Swiss HR Payroll process • Support the administration of benefit programs • Manage external partners (payroll provider, insurance & pension provider, etc.) and consult with Swiss authorities • Active participation in annual bonus cycle and prepare bonus letters accordingly • HR advisor on compensation and benefits and Swiss labor law topics • Action statutory reporting requirements (e.g. Audits, Social Security Authorities, Immigration Office) • Manage HR administration and operations processes • Active collaboration and alignment with Group HR and contribute to HR strategies and policies • Process core data and ensure accuracy in MET eHRM system • Be a point of contact for employees for all questions related to tax at source, compensation & benefits , HR admin topics • Contribute to and drive HR projects including HR process improvement and efficiency

  • Compensation & Benefit Specialist at Trina Solar
    May 2022 - Oct 2022 · 6 mos

    • HR administration and payroll activities across EMEA region • Collaboration with external providers n terms of overall payroll execution • Handling onboarding & offboarding processes of emopyees across Europe • Cross - departamental collaboration to ensure smooth and timely payroll process flow • Payroll reporting for HQ in China • Updating internal policies and identifying process gaps • Handling employee queries and answering HR and payroll related questions

  • State Street (Kraków, Woj. Małopolskie, Polska)
    • EMEA HR and Payroll Expert
      Apr 2022 - May 2022 · 2 mos

      °Handling payroll and HR administration activities for Switzerland, The Netherlands, Belgium an Germany. °Training and mentoring of less experienced team members. °Supporting Team Manager whenever needed. °Identifying process gaps by comparing best practices designed for every country. ° Handling ad hoc tasks assigned by Team Manager °Acting as an escalation point for all payroll and HR related issues.

    • Senior HR and Payroll EMEA Specialist, Senior Associate
      Apr 2020 - Apr 2022 · 2 yrs 1 mo

      • delivering HR administration and Payroll activities to support Swiss State Street Bank entity based in Zurich. • Building and maintaining close relationship with Swiss HR BP and GHR Shared Services globally • managing Swiss employees queries related to HR and payroll within agreed SLA (ticketing system) • coordinating and ensuring effective and timely flow of critical information to all relevant parties/vendors/third parties and follows up on administrative details that includes handling confidential and sensitive information • acting as a local escalation first point of contact for all HR and payroll issues • preparing and distributing standard and ad hoc HR reports from Workday • taking care of assigned HR activities in a timely accurate and efficient manner in line with local legislative requirements • continuous improvement ideas reporting in HR team based on observations and implementation of new ideas