Anna Jankowska

About

- Microsoft Ads, Google Ads, Google Analytics, Google Tag Manager, Ms Dynamics, Asana, Productsup, SAP system, MS Office; - excellent communication skills with a focus on customer service; - well-organised and punctual, good team player.

Experience

• Digital Marketing Strategist, Customer Success Acceleration (English, German) at Google
  Dec 2024 - Present · 1 yr 7 mos

• Account-Managerin at Smarketer GmbH
  Nov 2021 - Nov 2024 · 3 yrs 1 mo

  Online marketing - SEA - Microsoft Advertising

• Coordinator Contract at Vestas
  Jun 2020 - Sep 2021 · 1 yr 4 mos

  - Verifying contractual obligation for Vestas - Creating master data for service contracts in the system - Creating and completing billing plans - Invoicing contractual fees - Maintaining turbine related data in SAP and other databases - Coordinating issue solutions between various internal groups - Preparing presentations and reports

• Customer Service Specialist at CSP Customer Services Polska Sp. z o.o. / Adecco Business Solutions
  Apr 2018 - Sep 2020 · 2 yrs 6 mos

  - Handling daily tasks concerning business customers issues in German and English; - communication with other departments regarding customer orders and queries; - processing of complaints related to products and services

• Senior Process Associate at Genpact
  Sep 2017 - Jan 2018 · 5 mos

  - Processing of vendor invoices for payment (Accounts Payable); - checking of the travel expense reports of employees in SAP system; - communication with clients in English and German.