Poland
Event managerka, Incentive managerka, Managerka do spraw szczęścia pracowników - z pasją do organizacji i kreatywności! Z pasją do tego aby żyć pełną piersią i odkrywać jeszcze więcej! I motywować swój zespół i ludzi wkoło do osiągania tego co nieosiągalne! Od ponad 16 lat jestem bezgranicznie zakochana w Azji, którą przejechałam wzdłuż i wszerz każdym możliwym środkiem transportu. To co w podróży i życiu czyni mnie inną, czyni mnie mną ! Jestem pilotką wyjazdów ze szczególnym uwzględnieniem Azji Południowo Wschodniej i Afryki Południowej. Pojedź ze mną aby zobaczyć jeszcze więcej!
1. Event & Trip Planning Designing complete MICE programs: meetings, incentives, conferences, corporate events, team-buildings. Preparing tailored proposals based on client goals, budget, and company culture. Selecting destinations, hotels, venues, transportation, activities, catering, and entertainment. Creating detailed itineraries and event agendas. 2. Client Relations & Sales Managing client communication from the first inquiry to post-event follow-up. Presenting concepts, budgets, and creative ideas. 3. Supplier & Partner Coordination Cooperating with DMCs, hotels, transportation companies, venues, and local partners. Managing vendor contracts and payments. 4. Operations & On-Site Management Overseeing all logistics during the event or incentive trip. Ensuring adherence to timelines, program flow, and quality standards. Solving unexpected issues immediately. 5. Group Escorting / Tour Leading Escorting groups throughout the entire trip or event. Representing the company professionally as the main point of contact for participants. Handling emergencies, health concerns, or last-minute program changes. Maintaining positive energy, motivation, and group dynamics. 6. Budgeting & Financial Control Creating detailed budgets and financial proposals. Controlling costs and negotiating better rates with suppliers. Managing deposits, payments, and final settlements. Preparing financial reports and documenting expenses. 7. Creativity, Branding & Experience Design Developing unique concepts, themes, and experiential elements. Designing branding materials, welcome packs, gifts, and event décor. Ensuring the event aligns with the client’s brand identity and objectives. 8. Risk Management & Safety Conducting risk assessments for destinations, activities, and venues. Ensuring compliance with safety regulations and insurance requirements.
1. Customer Service & Sales Handling charter inquiries and responding Matching clients with the right yacht, route, dates, and additional services. Preparing offers, quotations, and booking confirmations. Price negotiations, discounts, upgrades, and tailoring packages to client needs. Managing the client journey “from the first message to disembarkation,” ensuring a high level of service. 2. Reservation Management Creating, modifying, and supervising bookings in charter systems (e.g., Booking Manager, NauSys). Managing fleet availability. Overseeing check-in/check-out schedules. Coordinating documents: contracts, insurance, crew lists, passport details, waivers, deposits. 3. Operational Coordination with the Base and Crew Aligning schedules and technical requirements with the base manager. Communicating with skippers, hosts, and technicians (briefings, instructions, pre-charter needs). Organizing transfers, catering, provisioning, and concierge services. Handling unexpected situations: technical issues, weather challenges, client delays. 4. Finance & Accounting Handling payments, deposits, and additional service fees. Monitoring payment deadlines and sending reminders. Preparing sales reports and settlements with yacht owners. Verifying operational costs and optimizing revenue. 5. Communication & Marketing Collaborating with B2B agents and international partners. Updating yacht descriptions, photos, price lists, and availability. Creating seasonal campaigns, newsletters, and special offers. 6. Client Experience & After-Sales Preparing detailed trip information (brochures, itineraries, FAQs). Arranging special requests: anniversaries, weddings, birthdays, diving, excursions.
- Planning and delivering complex offline and online events for the financial industry, including conferences, congresses, workshops, webinars, hybrid formats. - Ensuring flawless execution from concept to post-event reporting. - Collaborating with industry leaders, subject-matter experts, and strategic partners to build high-value event agendas tailored to current market trends, regulatory topics, and business goals. - Creating, managing, and optimizing detailed event budgets, negotiating rates, and selecting trusted subcontractors (AV, venues, catering, HR, logistics, technology providers) while ensuring cost-efficiency and premium quality. - Developing and supervising multi-stage timelines and project schedules, coordinating internal teams, suppliers, speakers, and stakeholders to ensure on-time execution across all workstreams. - Co-creating communication plans and long-term marketing strategies for events, working closely with PR, digital, and branding teams to maximize audience reach and engagement. -Producing promotional materials and overseeing content creation, including presentations, program booklets, visual assets, and post-event photo/video coverage. - Building and maintaining relationships with event partners, sponsors, and patronage institutions, ensuring their visibility, satisfaction, and long-term collaboration potential. - Managing speaker relations, including briefing, session planning, logistics coordination, and ensuring a seamless experience for both Polish and international presenters. - Overseeing registration processes and participant care, providing professional support for attendees before, during, and after events. - Managing the organization’s website and all ZPF social media profiles, creating content, monitoring analytics, and maintaining a consistent communication tone aligned with brand guidelines. - Conducting post-event evaluations, preparing KPI analyses, budget summaries, and recommendations for future editions.
- Comprehensive preparation of creative incentive travel project offers - Conducting customer presentations - Building and maintaining customer relationships - MICE department management - Knowledge of European and non-European incentive markets - Coordination and work on many projects simultaneously - Development of cost estimates and budget plans for complex projects - Management team during projects - Accounting for trips - Preparation of reports on project implementation - Acquiring new customers - Preparation of cost estimates and budget plans for projects - Organization of incentive trips, VIP groups - Organization of sporting events
- responsibility for comprehensive organization of conferences, thematic panels and artistic setting of conferences and events for ASTOR business partners, - selection and cooperation with hotels and external companies in the scope of comprehensive service of organized conferences and events, - coordination of operational issues in the organization of conferences and care for the optimization of related costs, - creating and controlling the implementation of the work schedule for the event, - preparation of promotional materials and gadgets, - active sale of trainings (for 5 years the plan was implemented at the minimum level of 120%), - marketing of the sales department, - acquiring new and developing business relationships with regular clients, - active participation in fairs and conferences of automation and robotics, - public relations care for a training project.