Northfield, Minnesota, United States
-Delivered reference, circulation, and information services at the integrated service desk -Contributed to administrative projects, including research reviews and a digitization project -Supervised student circulation workers -Located and checked out library materials to the public -Opened and closed the library to the public -Engaged with over 250 children and parents at a Science Expeditions outreach fair
-Designed and instructed three English Second Language classes in information literacy -Independently conceptualized and crafted a visual representation of the research process for use by undergraduate students who are new or uncomfortable with research -Co-taught 25 information literacy classes -Participated regularly in staff meetings at Steenbock library
-Tutored in a Chat Lounge, where students could freely join to practice their conversational English skills and learn about a variety of international cultures -Prepared documents, e-mails, and handouts in English for Japanese students and employees -Supervised, supported, and resided with students from the United States, Malaysia, Nepal, Bulgaria, Turkey, China, Taiwan, and the Philippines attending BGU’s international student exchange program -Co-designed a photobook documenting the international exchange students’ experiences, intended as a memento for the students and as a promotional item for the university -Distributed monthly calendars to international exchange students detailing upcoming events
-Provided customer service to patrons in person, online, and over the phone -Managed opening and closing of store, money, shipping, purchases, and orders -Created and arranged storefront displays