Dubai, Dubai, United Arab Emirates
I am a Senior Executive Assistant & Project Coordinator with over 15 years of international experience supporting CEOs, VP Directors, and senior leaders across the pharmaceutical industry , infrastructure, logistics, My career has been built at the intersection of executive support and project governance, where I ensure that strategic initiatives are not only planned but delivered with measurable results. At Methode Electronics , I provide direct support to the VP of China & Malta & Egypt while coordinating high-level projects, board governance, and strategic reporting. My role goes beyond diary and travel management — I lead preparation of executive project dashboards, KPI tracking, and risk reporting, ensuring cross-department alignment and oversight of large-scale operational initiatives. At AbbVie , I worked to managing Dubai Team From Dubai and cross-functional logistics across 22+ countries hand-in-hand with the Head of Gulf Region and ensuring seamless collaboration between leadership, regional offices, and stakeholders . My expertise includes executive assistance, compliance, event logistics, and digital tools like SAP, SIM, and Fiori. During my Ten years at Novartis & Pfizer , I worked with CSO & CO heads & Passionate about driving business success, stakeholder engagement, and operational efficiency, I have a proven track record in the pharmaceutical industry, and building strong relationships with ministries, embassies, and multinational stakeholders Fluent in Arabic and English, and skilled in Microsoft Office, Power BI, and project management tools, I bring a unique mix of discretion, analytical skill, and executive presence. I am passionate about enabling leaders to focus on strategy while I ensure that execution, governance, and stakeholder communication are delivered to the highest standard. Key Achievements ✔ Led the implementation and training for SAP, SIM, and Fiori systems, streamlining operations across the Gulf region (2024). ✔ Managed logistics and coordination for major Africa EXPO events in collaboration with the Ministry of Health and the Egyptian presidency (2023). ✔ Represented Novartis at Swiss and American Chambers of Commerce, fostering key international partnerships (2022). ✔ Delivered compliance training across 22 Middle East and African countries to enhance global adherence (2021). Professional Skills ✅ Executive Assistance & Leadership Support ✅ Global Event & Travel Logistics ✅ Compliance & Audit Reporting ✅ Stakeholder & Vendor Management ✅ Digital Tools: SAP, SIM, Fiori, Microsoft Office, Asana, Trello
1. Administration Management Responsible for 3 departments. Oversee all administrative operations and ensure smooth office functionality. Develop, implement, and maintain administrative systems, procedures, and policies. Maintain organized records, files, and documentation related to office operations. Manage office supplies, service providers, and administrative budgets. Ensure all administrative approvals, communications, and records are properly documented and archived. 2. Executive Assistant to CEO Manage the CEO’s calendar, including meetings, appointments, and travel schedules. Coordinate internal and external meetings, including agendas and follow-ups. Manage and prioritize the CEO’s inbox, draft responses, and handle confidential correspondence. Prepare reports, presentations, and administrative documentation for executive use. Act as a key liaison between the CEO and internal departments, clients, and external stakeholders. Follow up on executive decisions, tasks, and strategic initiatives. 3. Facilities Management Oversee office maintenance, repairs, and preventive maintenance schedules. Coordinate with technicians, building management, and service providers. Ensure proper tracking of maintenance activities . Manage office access control, keys, and facility security coordination. Ensure the office environment meets safety, cleanliness, and operational standards. 4. Staff Supervision Supervise administrative staff, maintenance technicians, cleaning staff, drivers, and service teams. Assign tasks, monitor performance, and ensure operational efficiency. Ensure compliance with company policies and operational procedures. Support management in improving administrative processes and team performance. 5. Travel & Logistics Coordination Manage travel arrangements including flights, hotels, transportation, and itineraries. Coordinate travel logistics for the CEO and company staff when required. Ensure travel plans are properly communicated and documented.
1. Administration Management Oversee all administrative operations and ensure smooth office functionality. Develop, implement, and maintain administrative systems, procedures, and policies. Maintain organized records, files, and documentation related to office operations. Manage office supplies, service providers, and administrative budgets. Ensure all administrative approvals, communications, and records are properly documented and archived. 2. Executive Assistant to CEO Manage the CEO’s calendar, including meetings, appointments, and travel schedules. Coordinate internal and external meetings, including agendas and follow-ups. Manage and prioritize the CEO’s inbox, draft responses, and handle confidential correspondence. Prepare reports, presentations, and administrative documentation for executive use. Act as a key liaison between the CEO and internal departments, clients, and external stakeholders. Follow up on executive decisions, tasks, and strategic initiatives. 3. Facilities Management Oversee office maintenance, repairs, and preventive maintenance schedules. Coordinate with technicians, building management, and service providers. Ensure proper tracking of maintenance activities, expenses, and service records. Manage office access control, keys, and facility security coordination. Ensure the office environment meets safety, cleanliness, and operational standards. 4. Staff Supervision Supervise administrative staff, maintenance technicians, cleaning staff, drivers, and service teams. Assign tasks, monitor performance, and ensure operational efficiency. Ensure compliance with company policies and operational procedures. Support management in improving administrative processes and team performance. 5. Travel & Logistics Coordination Manage travel arrangements including flights, hotels, transportation, and itineraries. Coordinate travel logistics for the CEO and company staff when required. Ensure travel plans are properly communicated and documented.
PMO Responsibilities As part of the Project Management Office (PMO), responsibilities may include: . Project Oversight & Coordination: Supporting strategic projects across China and EMEA, ensuring alignment with business goals. .Process Improvement: Implementing best practices, standardizing project methodologies, and optimizing workflows. .Reporting & Analytics: Preparing reports, dashboards, and KPIs to track project progress and performance. .Stakeholder Management: Coordinating with regional teams, ensuring smooth communication between different departments and leadership. Budget & Resource Planning: Assisting in financial tracking and resource allocation for various projects. Office Management Responsibilities As an Office Manager for the VP, duties could include: .Administrative Support: Managing schedules, travel arrangements, and correspondence for the VP. . Meeting & Event Coordination: Organizing executive meetings, town halls, and regional conferences. .Office Operations: Overseeing facilities, supplies, and overall office efficiency for regional offices. .Communication Hub: Acting as a liaison between the VP and internal/external stakeholders. . Confidentiality & Compliance: Handling sensitive information and ensuring compliance with company policies. Regional Scope (China & EMEA Operations) .Supporting multi-regional projects, ensuring smooth operations across diverse cultural and regulatory landscapes. . Coordinating between headquarters, regional offices, and key business units. . Managing relationships with regional vendors, partners, and local teams.
•Handle all logistics for more than 22 Countries worldwide, •Organize and coordinate external Intercontinental meetings and travels, these include team meetings (video and teleconferences), training etc... •Keep databases organized & up to date: e.g. Medical SharePoint, Personal Files. etc. •Attending all Intercontinental meetings in many countries and organize onside everything. •Bidding and Negotiation with Vendor outside Egypt. •Responsible for distribution list for all those countries and updated it regularly. •The owner for SharePoint of Gulf team, •Handle all logistics and travel activities for my manager in any country and sometimes attending it. •Supports in a dedicated way the TA Head Immunology with secretarial, administrative, organizational, and traveling requests. Maintains and manages calendars, including event, meeting and travel scheduling and domestic and international travel arrangements. •Organizes meeting and events for Immunology Leadership Team (Bi-weekly core-meetings, monthly XLT meetings, Intercon Immunology Network (ION)), organizing internal and external meetings and take care of the operational elements (booking of rooms, minutes, monitoring progress of actions). •Assists on documentation and files management, ensures documents are filed accurately and timely, and official documents are renewed timely. •Provides project management support to the TA Head Immunology on key projects, including action item tracking, organization, and communication of team materials (e.g. meeting minutes, SharePoint sites, etc.). •Assist in getting monthly information on update of org charts from TA Heads Immunology LBUs, Monthly reports, Prepare and update the TA Immunology yearly calendar, Create, handle and follow-up POs for medical projects, Create/Update MA distribution lists. •Applies basic project management principles and techniques to the coordination and completion of assigned goals and tasks. Prioritize tasks with effective use of time.
Expert Assistant For CSO in Medical & ISRM Coordinator. ISRM Coordination’s, Solid Executive Assistant, travel & event management, Project Managements, CRM experience, Support and report to Corporate leadership team & senior management
Organize and coordinate internal and external meetings and travels, these include team meetings (video and teleconferences), trainings etc… • Keep databases organized & up-to-date: e.g. Medical SharePoint, Personal Files …etc. • Up4growth administrator: making sure that the right job curriculum is assigned to all Medical roles. • Local Archive Responsible: responsible on filing & archiving of medical & research documents as per local SOPs & handling external archiving vendors. • Expenditures tracking & Budget reconciliation for PhIV Budget & locally funded studies. • Effective administration of business including, maintenance of high quality record systems, use of the handheld device, and timely processing of medical business expenses. • To ensure outstanding personal and team knowledge, and understanding of Novartis priorities, technical information, product strategy, positioning, key messages and programmes. • Effective communication with medical colleagues and relevant members of other teams. • All adverse events must be reported within 24 hours of becoming aware of the event to the drug safety responsible person and send e-mail to Drug [email protected]. • Reporting all quality defects with Novartis marketed product within 24 hours of becoming aware of it to the QA responsible person and send e-mail to [email protected]. Key Performance - Achieving Planned milestones/tasks assigned on regular basis - Quality of reports submitted to Function/medical head - Quality of logistics prepared for planned meetings - Adherence to applicable SOPs - Audits, Inspection findings; Timely CAPA implementation - Regular positive feedback from medical head/Business partners
Customer Engagement Coordinator-Global Commercial Operations Egypt & Sudan, Coordinator of Levant (Lebanon & Jordan) Pfizer May 2016 – March 2019 • End-to-end management of CE activities (including compliance, logistics, payments, reporting, etc.). This includes internal/external meetings, speaker programs and congress support as appropriate for the local market practice • Use data sources to inform stakeholders and manage suppliers: activity levels, spend, issue logs. Responsible for ensuring the accuracy and management of reports • Support creative solutions to meetings which may include virtual and other cost-effective options • Ensures compliance processes and global policies are followed at the local market level • Interface with other enabling departments, providing subject matter expertise for initiatives • Responsible for issue management and resolution in local market • Responsible for managing local suppliers • Follow up on local metrics and cost savings • Shares and implements best practices • Handling all the Cycles meetings (Big Events) • Make training for the new comers. • Make training for all the new Systems (Ariba E1) • Prepare for Any launch of new Products.
Position is responsible for the management of the local market Customer Engagement (CE) events (Internal colleagues meetings, external attendee engagements, congresses). This includes management of the event logistics, ensuring the event compliance, cost savings measurement, tracking and reporting, attendee management, client & vendor interactions. Is the local Subject Matter Expert on CE, and point of contact for any initiative and supplier performance • End-to-end management of CE activities (including compliance, logistics, payments, reporting, etc.). This includes internal/external meetings, speaker programs and congress support as appropriate for the local market practice • Use data sources to inform stakeholders and manage suppliers: activity levels, spend, issue logs. Responsible for ensuring the accuracy and management of reports • Support creative solutions to meetings which may include virtual and other cost effective options • Ensures compliance processes and global policies are followed at the local market level • Interface with other enabling departments, providing subject matter expertise for initiatives • Responsible for issue management and resolution in local market • Responsible for managing local suppliers • Follow up on local metrics and cost savings • Shares and implements best practices
• Handling all transactions on (Ariba system, CAF, interact & PT&E System). • Handling all events and meetings logistics within the department. • Responsible for Good Clinical Practice workshops all over Egypt conduct (Attendance, Certificates, Agenda, event’s Organizer and till Budget) . • Responsible for all the logistics of the summer training in the department. • Follow- up on the medical review and approval of the promotional material. • Tracking department expenses vs. budget. • Follow-up on Medical staff related issues, as preparing internal and external expense reports, advanced cash vouchers, travel arrangements, etc