Faridabad, Haryana, India
Program/ Project & Service Management Energy Vertical
Program/ Project Management Manufacturing, Energy & Utilities Vertical
▪Delivery of Large, Complex and Strategic Projects/ Programs. ▪ End to End Project Management activities. Starting from Scope Planning, Scheduling, Risk Management, Resource planning, execution & successful closure. ▪ New Site Deployment, MPLS/ Internet circuits deployment, N/w devices. ▪ Commissioning and migration of IT infrastructure like Routers, Switches, Wireless (WLCs/ APs). ▪ Actively worked with owner lead, Solution Architects and Onsite Team to ensure timely delivery for each Project Deliverables. ▪ Identifying, managing, tracking risks, issues, changes to project. ▪ Implementing Agile & Prince2 methodology in current projects. ▪ Provide regular status reports and communication to all the stake holders. ▪ Provide high quality professional project management services to customers or to internal organizations. ▪ Handling team in terms of support and guidance to existing and new team members. ▪ Tracking performance for team and individuals and helping bottom performers to come up from the learning curve. ▪ Working towards the lowlights for the team to ensure team meets the Projects/ Programs desired targets.
▪ Driving Helpdesk and IT management team to ensure new Request for Proposals (RFPs) for planned project execution. ▪ Identified areas for improvement, communicated with layers of management through from manager to Director and drove changes to completion. ▪ Broadband servicing advisor supporting email services and troubleshooting. ▪ Configuring routers and associated equipment’s. ▪ Team handling and maintaining SLA’s ▪ Managing escalation calls on behalf of Team Manager.