Gurgaon, Haryana, India
I have 17 years of experience in software testing. I have knowledge of the following • Proficient in reviewing requirement documents to design and develop strategic Estimates, Test plans, Test Cases, Test Scenarios, Test Reports. • Interacting with the client/requirement analyst to get requirements for new/ongoing changes and getting it implemented. • Working experience on manual and automated test scripts by designing frame work for automation. • Creating defects and interacting with development team members to fix them. • Working experience in Waterfall, V-Model, Iterative and Agile methodologies. • End to end process handling expert - from requirements gathering to production migration • Knowledge of software quality assurance best practices, methodologies, applicable data privacy practices and laws. • Expertise in all phases of Software Testing Life Cycle like Integration, Regression Testing, User Acceptance Testing (UAT). • Exposure to technical and functional specification documents, Defect Tracking, Testing GUI and Web based applications, IBM Sessions and Hewitt's in house products Echo and Conversation. • Strong problem solving and Analytical skills • Excellent written and verbal communicative skills • People Management
Managing the scrum process with the coordination of scrum team in agile methodology. Educating and reinforcing scrum methodology and agile framework to team members and key stakeholders. Arranging daily scrum meetings & taking ownership of entire release. Assisting the product owner for making the product backlogs in good shape and making them ready for the next sprint.
Client: HCA Health Care – Annual Enrollment & Ongoing Projects Domain: Health Care domain Team Size: 17 Application: GUI based RKS Sybase System and Web Application Client: Michelin, 7-Eleven – Annual Enrollment & Ongoing Projects Domain: Health Care domain Team Size: 10 Application: GUI based RKS Sybase System and Web Application Planning, Analyzing and Designing the System Setup and Test techniques from project initiation to the end. Drafting and monitoring System changes, test strategy, test schedule, progress reports, metrics and issues for ensuring the test effort remains on track and issues are resolved or escalated quickly. Managing the entire test execution phase involving System, System Integration and Functional Testing along with Regression testing and End-to-End testing of the applications. Monitoring the test closure activities along with conducting the project & product quality risk analysis & management. Calculating the efforts required in various stages of Setup/testing.
Ensuring effective communication and issuing resolution by attending kick off, requirements reviews and status meetings Managing resources and coordinating test activities between geo colleagues. Directing and leading development team from project initiation through the delivery of final product. Familiarizing the team with customer needs, specifications, design targets, development process, design standards, techniques and tools to support the task performance.
Responsible for gathering and analyzing of business and functional requirements; facilitate development of new system, product or solution for business initiatives and issues. •Translate and interpret complex business requirements into functional and technical requirements and processes. •Demonstrate good judgment in selecting methods and techniques to implement client needs. •Document and understand process and product information to provide decision support to domain and technology. •Subject Matter Expert in applications and products within the specialized Health & Welfare domain. •Coordinating different phases of project management(Initiation, Planning, Execution, Monitoring and Closing) to get the solutions implemented. •Provide end to end domain and technology capability filling in the gaps for a technology solution. •Participates in project road map from domain perspective. •Defining Test strategies for different engagements involving complex technology and business. •Define testing scope and accurately communicate the estimate associated with that scope. •Analyze the requirements and create the test execution plan . •Decide the framework for automation and identified the test sets to be automated. •Record automated scripts for the project through Selenium. •Act as a SME for testing projects providing test leads directions. •Analyze the defect report and give suggestions about decreasing the defects counts. Techinal Proficiency Technologies : IBM Mainframes- JCL, DB2, BF Queries, SQL, VSAM, CICS HRO Benefits (AON Hewitt) - HRO Workbench, Total Benefits Administration (TBA) Database (Current) : DB2, MS Access Operating Systems : MS-DOS, Microsoft 9X, Windows NT, Advanced server 2000, XP Languages [Procedure] : C++, SQL, HTML, Presentation Tools : Power Point Domain Knowledge : Health & Welfare Benefits (U.S), Benefits (U.S), Insurance (U.S), Retirement (U.S), COBRA (U.S), HIPPAA (U.S), Qualified Status Changes-Section 125, HIPAA (U.S), Annual Enrollment
Overall accountability for the construction (system analysis, configuration, and quality) of Hewitt’s proprietary benefits system for a single service/product line. •Work with clients to discuss technical requirements, set expectations, and manage involvement in analysis activities. • Meet with decision makers, systems owners and end users to define business requirements and systems goals, and identify and resolve business systems issues. • Review client requirements; perform gap and/or impact analysis, and delegate as appropriate, data, foundation, and systems analysis in preparation for service-specific cloning and configuration with a focus on high-level and complex analysis. • Own resource planning/allocation and task management. • Review and approve analysis, test plans, and standard operating procedures. • Provide service and systems expertise, build client-specific technical knowledge, perform impact and root cause analysis on defects and identify high-level and complex system solutions. • Develop and execute integrated systems and testing strategy for aligned service. • Manage the delivery of the client acceptance testing process and identify client acceptance test scenarios. • Assist in the planning, design, development of new applications and enhancements to existing applications. • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. • Involved in overall testing efforts and performed final reviews for test plans prepared by Test analysts. • Coach service-aligned analysts on quality and client-specific aspects. • Ensure smooth transition to production, review standard operating procedures, and provide training on newly released functionality. • Manage the overall iterative deployment process. • Review, inspect, and complete scope/pricing analysis and assess priority of change order requests as applicable.
Ensuring overall completion of project using SDLC artifacts. Review client requirement, coordinate with the Domain Manager and the Benefits Service Manager to clarify requirements. Analyzing the requirements based upon client' need and preparing the Analysis artifacts to be used for Systems Configuration Design Test Plans (unit, integration, regression, acceptance) to be used for Systems Testing & Acceptance Testing as per client requirement. Leading Analysis handsoff and Test Plans strategy meeting with colleagues in North America (NA) counterpart. Coaching peers on Configuration and Testing work and defects. Imparting Training session on Unit testing, integration testing and Regression testing using various testing tools. Review the Analysis and Test Plan Documentation updates made by the SCA and evaluate the result of the test execution. Timely communicate team schedule and status. Support production environment (defects and trends) and executes work flow and defect management with Ongoing Delivery Group (ODG). Ensure successful execution of UAT script. Handling a team of 6-8 associates. Responsible for reviewing their work, ensuring quality and timely deliverables Deliver trainings to new hires and conduct workshops for knowledge sharing
Design, update, and deliver unit, integration, regression, and acceptance test plans Resolves issues with test cases or set-up and re-tests configuration. Escalates issues as appropriate. Major Responsibilities for production defects/bugs tracking. Debugging and Defect resolution, both on mainframes and channels like GUI, IVR, YBR. Running Batch jobs using Mainframes i.e. CICS, JCL ,DB2 Ensure compliance to the SDLC and the quality policy. Designing test plan to cover the valid and invalid data scenarios to check the functionality of the system Participate in functionality reviews with base team. Provide complete assistance in Client Acceptance testing.