Landsberg, Bavaria, Germany
Salesforce Certified System & Application Architect | CRM Expert | 16+ Years of Experience As a Salesforce Certified System and Application Architect with over 16 years of experience in CRM processes, I specialize in Sales, Marketing, Customer Service, and Customer Support solutions. I bring a wealth of experience across industries, including manufacturing, healthcare, and telecommunications. Throughout my career, lead and manage teams, collaborate with clients, and engage with key stakeholders to deliver successful, high-impact Salesforce projects. I have a deep understanding of the full lifecycle of Salesforce implementation, from administration and development to architecture and interface design. Key Highlights : - Hands-on experience in Salesforce implementation and system integration across complex business environments. - Expertise in leveraging Salesforce technologies including Apex, VisualForce, Salesforce Lightning, LWC, Force.com IDE, SOQL, SOSL, and more. - Skilled in middleware tools such as Skyvva, Jitterbit and Magic XPI to integrate Salesforce with third-party applications, ensuring seamless operations. - Strong background in delivering projects that respect TMF models and employ open API concepts for - scalable, efficient solutions. - Experience in using tools like ANT Migration Tool, SFDX, and working with SQL databases for data management and migration. - TMF data model and defining Open API definitions - Integration with ForgeRock, Sailpoint for user authentication and authorization - Managing API using API GW to monitor and restrict access
• Define integration pattern with Identity and Access application (Sailpoint, Forgerock) • Define and built custom TMF API's using Salesforce capabilities to adhere with the TMF guidelines • Define Open API's for integration specifications • Built Partner data model to support partner onboarding, off-boarding , in-life scenario processes • End to end Solution designing with cross application to fulfill the business needs
• Roll Out Salesforce Sales Cloud • Implement and Roll out Salesforce FSL • Interface designing and implementation • Architecture and solution designing •Data migration strategy/planning
• Architecture and solution designing to achieve business requirement • Interface approach designing and setup • Participation in workshop with Stake holders • Alignment with right-shore team • Knowledge sharing sessions with team to clarify open questions • Development activities
•Requirement analysis and estimations •Discussion with stake holders to understand their requirement •Daily status call with offshore team for sync and knowledge share •Work closely with Salesforce Programme team to drive successful implementations of new projects •Technical Analysis and documentation for the business requirement • Support in day to day technical and functional issues •Project analysis and Estimation (RFP)
•Understand client requirement and provide the most appropriate solution. •Apex and Visualforce page developement. •Salesforce integration with other applications.